Compare Enterprise Feedback vs Shopify

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ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
Functionality score
Fit small business
Fit medium business
Fit large business
Software review
Compare
Enterprise
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
92/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Shopify
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
94/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
6/10
License pricing license pricing (if provided by the software vendor)
$29 per month
Hosting
On premise and Cloud
Functionality score
20
Fit small business
Fit medium business
Fit large business
Software review
Chordiant
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
87/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
4.8/10
License pricing license pricing (if provided by the software vendor)
$90 per user/month
Hosting
NA
Functionality score
4
Fit small business
Fit medium business
Fit large business
Software review
Gainsight
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
85/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
5.4/10
License pricing license pricing (if provided by the software vendor)
$200 per month
Hosting
On premise and Cloud
Functionality score
12
Fit small business
Fit medium business
Fit large business
Software review
InMoment
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick Score
84/100
Pricing score Pricing score ranges between 1 to 10 while 1 is low TCO and 10 is high TCO (TCO - total cost of ownership: cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
7/10
License pricing license pricing (if provided by the software vendor)
Pricing not available
Hosting
Cloud
Functionality score
3
Fit small business
Fit medium business
Fit large business
Software review

Enterprise Feedback Vs. Shopify: Which is better?

Shlomi Lavi / Jul 14, 2020

Looking for the right Customer Experience Management solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. in this article we compare between the 2 software products:

Vendor comparison

Verint: Verint® (NASDAQ: VRNT) is a global leader in Actionable Intelligence® solutions and value-added services. Our solutions enable organizations of all sizes to make more timely and effective decisions to improve enterprise performance and make the world a safer place. nnMore than 10,000 organizations in over 150 countries ― including over 85 percent of the Fortune 100 ― use Verint solutions to capture, distill, and analyze complex and underused information sources, such as voice, video, and unstructured text. In the enterprise intelligence market, our workforce optimization and Voice of the Customer solutions help organizations enhance the customer service experience, increase customer loyalty, enhance products and services, reduce operating costs, and drive revenue. In the security intelligence market, our communications and cyber intelligence, video intelligence, situation management, and public safety solutions help government and commercial organizations protect people and property and neutralize terrorism and crime.nnFounded in 1994, Verint is headquartered in Melville, New York, with 3,100 dedicated professionals, offices worldwide, and a global partner network. Verint is a member of the U.S. broad-market Russell 3000 Index. For more information about Verint, visit www.verint.com.

Shopify Inc.: At Shopify, we help emerging small businesses get off the ground and grow into successful companies. We do this by creating great technology and by making it accessible to people that previously wouldn't be able to afford it. We are a team of highly dedicated individuals who share two things: a passion for problem-solving, and a commitment to excellence.

Pricing/cost comparison

The real cost of Customer Experience Management software includes the software license, subscription fees, software training cost, customization cost, required hardware, and the cost of maintenance & support and other related services. It's critical that you account for all of these costs to gain an understanding of the system's "total cost of ownership". We prepared a total cost calculator for Enterprise Feedback TCO and Shopify total cost to help with the total cost of ownership calculation.

Enterprise Feedback price Starting from $49 per month , on a scale between 1 to 10 Enterprise Feedback Management is rated 6, which is similar to the average cost of Customer Experience Management software. Shopify price Starting from $29 per month , when comparing Shopify to their competitors, the software is rated 6 - similar to the average Customer Experience Management software cost.

Bottom line: Enterprise Feedback cost is around the same cost of Shopify.

Features and functionality

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Enterprise Feedback Vs. Shopify based on some of the most important and required Customer Experience Management features.
Enterprise Feedback: Data Import/Export, Basic Reports, Online Customer Support, ..
Shopify list of features include the following: Online Auction Management, Online Order Entry, Order Confirmation, Order Processing, Product Catalog, .

Target customer size

Enterprise Feedback's typical customers include: Small business, Medium business, Large business, Anyone who intends to make some online retail sales can useShopify.

Enterprise Feedback

ITQlick rating
(3.2/5)

Starting from $49 per month

Enterprise Feedback Management is a cloud-based customer experience software that helps businesses to leverage the Voice of the Customer in making smarter and quicker business decisions.

Categories: Survey Software.

Shopify

ITQlick rating
(4.5/5)

Starting from $29 per month

Shopify is a web-based eCommerce shopping platform that is fully customizable to suit any type of business needs. This hosted shopping cart application allows anyone to sell goods and services on the web. The p...

Categories: Retail & POS, Bookstore POS, Cell Phone Store POS, Clothing Store Inventory POS, Furniture Store POS.

Compare screenshots

Compare specifications

Enterprise Feedback Specifications

Name: Enterprise Feedback
Company: Verint
Address 330 South Service Road, Melville, 11747
Platforms: Desktop

Shopify Specifications

Name: Shopify
Company: Shopify Inc.
Address Ottawa, ON, Canada
Platforms: Desktop, Mobile, Cloud

Compare features

Enterprise Feedback: 3 Features

Data Import/Export
Basic Reports
Online Customer Support

Shopify: 6 Features

Online Auction Management
Online Order Entry
Order Confirmation
Order Processing
Product Catalog
Product Configurator