Compare Enterprise Feedback and InMoment Employee Engagement - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Enterprise Feedback or InMoment Employee Engagement?

InMoment Employee Engagement is more expensive to implement (TCO) than Enterprise Feedback, and Enterprise Feedback is rated higher (92/100) than InMoment Employee Engagement (84/100). Enterprise Feedback offers users more features (3) than InMoment Employee Engagement (0). There is a clear winner in this case and it is Enterprise Feedback!

Looking for the right Customer Experience Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Verint Vs. InMoment

Verint: ...

InMoment: InMoment™ is a cloud-based customer experience (CX) optimization platform that helps brands leverage customer and employee data to inform better business decisions, and create high-value relationships. Through its Experience Hub™, InMoment provides Voice of Customer (VoC), Social Reviews & Advocacy, and Employee Engagement solutions, as well as str...

Who is more expensive? Enterprise Feedback or InMoment Employee Engagement?

The real total cost of ownership (TCO) of Customer Experience Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Enterprise Feedback and InMoment Employee Engagement.

Enterprise Feedback accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Enterprise Feedback Management is rated 6, which is similar to the average cost of Customer Experience Management software. InMoment Employee Engagement accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Enterprise Feedback Management is rated 6, which is similar to the average cost of Customer Experience Management software.

Bottom line: Enterprise Feedback cost is around the same cost of InMoment Employee Engagement.

Which software includes more/better features?

We've compared Enterprise Feedback Vs. InMoment Employee Engagement based on some of the most important and required Customer Experience Management features.

Enterprise Feedback: Data Import/Export, Basic Reports, Online Customer Support.

InMoment Employee Engagement: We are still working to collect the list of features for InMoment Employee Engagement.

Target customer size

Enterprise Feedback's typical customers include: Small, medium and large size businesses, and InMoment Employee Engagement's target customer size include: Small, medium and large size businesses.