starts at $100 per feature/month
Five9 Cloud Contact is a cloud-based contact center software helping users in the management of their inbound and outbound, multi-channel or blended contact centers.
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Five9 Cloud Contact Center is more expensive to implement (TCO) than GoToMeeting, and GoToMeeting is rated higher (97/100) than Five9 Cloud Contact Center (89/100). Both tools offer the same amount of features.
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
Citrix Systems, Inc.: Citrix transforms how businesses and IT work and people collaborate in the cloud era. With market-leading cloud, collaboration, networking and virtualization technologies, Citrix powers mobile workstyles and cloud services, making complex enterprise IT simpler and more accessible for 260,000 organizations. Citrix products touch 75 percent of Int...
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Five9 Cloud Contact Center and GoToMeeting.
Five9 Cloud Contact Center price starts at $100 per feature/month , On a scale between 1 to 10 Five9 Cloud Contact Center is rated 10, which is much higher than the average cost of VoIP software. GoToMeeting price starts at $12 per organizer/month , When comparing GoToMeeting to its competitors, the software is rated 4 - lower than the average VoIP software cost.
Bottom line: Five9 Cloud Contact Center is more expensive than GoToMeeting.
We've compared Five9 Cloud Contact Center Vs. GoToMeeting based on some of the most important and required VoIP features.
Five9 Cloud Contact Center: Chat, Blended Call Center, Call Queue Management, Call Recording, Inbound Call Center.
GoToMeeting: Chat, Mobile Access, Collaboration, Project Management, Scheduling.
The common customers of Five9 Cloud Contact Center are entrepreneurs operating small (with 10 – 100 employees) to medium-sized (with 100 to 1,000 employees) and even large enterprises that make use of the services offered by the industry of IT, data hosting and other related information services, particularly in the field of VoIP, business phone systems and contact centers. GoToMeeting is excellent companies of all dimensions.
starts at $100 per feature/month
Five9 Cloud Contact is a cloud-based contact center software helping users in the management of their inbound and outbound, multi-channel or blended contact centers.
Compare Pricingstarts at $12 per organizer/month
GoToMeeting is a video conferencing and collaboration software for all business types and sizes. With GoToMeeting, companies can conduct meeting online with up to 100 employees.
Compare PricingITQlick Score: | 89/100 |
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ITQlick Rating: |
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Pricing: | 10/10 - high cost |
Category: | VoIP -> Five9 Cloud Contact Center review |
Company: | Five9 |
Pricing: | starts at $100 per feature/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | Five9 Cloud Contact Center review, Five9 Cloud Contact Center pricing, Five9 Cloud Contact Center alternatives |
ITQlick Score: | 97/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Conference Calling -> GoToMeeting review |
Company: | Citrix Systems, Inc. |
Pricing: | starts at $12 per organizer/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | GoToMeeting review, GoToMeeting pricing, GoToMeeting alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.