Compare Five9 and 3CLogic Predictive Dialer - May 2022
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Bottom Line: Which is Better - Five9 or 3CLogic Predictive Dialer?
Five9 is more expensive to implement (TCO) than 3CLogic Predictive Dialer, and Five9 is rated higher (88/100) than 3CLogic Predictive Dialer (69/100). Five9 offers users more features (15) than 3CLogic Predictive Dialer (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Five9 Vs. 3CLogic
Five9: Five9 offers an IVR with Speech Recognition that delivers robust speech application technology with the same easy-to-use graphical user interface for development that is provided in the Inbound Call Center. To optimize your staffing costs and improve agent productivity, Five9 provides an integrated Workforce Management solution.
3CLogic: 3CLogic offers a new approach that is in sharp contrast to centralized server architecture was born. Every single point of failure of a centralized server based approach was carefully eliminated. A completely distributed architecture with no centralized media servers was implemented. Telephony functions were pushed to the edge of the cloud and were...
Who is more expensive? Five9 or 3CLogic Cloud Predictive Dialer?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Five9 and 3CLogic Cloud Predictive Dialer.
Five9 price starts at $149 per month , On a scale between 1 to 10 Five9 Virtual Call Center is rated 6, which is similar to the average cost of Call Center software. 3CLogic Cloud Predictive Dialer accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Five9 Virtual Call Center is rated 6, which is similar to the average cost of Call Center software.
Bottom line: Five9 is more expensive than 3CLogic Cloud Predictive Dialer.
Which software includes more/better features?
We've compared Five9 Vs. 3CLogic Predictive Dialer based on some of the most important and required Call Center features.
Five9: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Blended Call Center, Call Conferencing, Call Queue Management, Call Recording, CRM with Call Center.
3CLogic Cloud Predictive Dialer: We are still working to collect the list of features for 3CLogic Cloud Predictive Dialer.
Target customer size
Five9 is ideal for small to large businesses that handle customer service (particularly outsourcers or BPOs), sales and marketing, finance and collections. The 3CLogic Cloud Predictive Dialer has their usual customers coming from variety of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that make full use of benefits offered from IT, data and web hosting and information-related services sector, mainly with contact center management.
3CLogic Predictive Dialer
The 3CLogic Cloud Predictive Dialer is a cloud-based contact center software that gives users the complete view of their customers interactions, in any channels used.
Compare PricingCompare specifications
Five9 Specifications
ITQlick Score: | 88/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Five9 review |
Company: | Five9 |
Pricing: | starts at $149 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Five9 review, Five9 pricing, Five9 alternatives |
3CLogic Predictive Dialer Specifications
ITQlick Score: | 69/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> 3CLogic Predictive Dialer review |
Company: | 3CLogic |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | 3CLogic Predictive Dialer review, 3CLogic Predictive Dialer pricing, 3CLogic Predictive Dialer alternatives |
Compare features
Five9: 15 Features
3CLogic Cloud Predictive Dialer: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.