Compare Freshsales and OnContact - Feb 2023

Shlomi LaviShlomi Lavi / Feb 19, 2023

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Bottom Line: Which is Better - Freshsales or OnContact?

Freshsales is more expensive to implement (TCO) than OnContact, and Freshsales is rated higher (93/100) than OnContact (86/100). OnContact offers users more features (5) than Freshsales (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

FRESHDESK INC. Vs. WorkWise, LLC

FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.

WorkWise, LLC: WorkWise has been helping businesses grow and succeed for over 30 years by successfully delivering ERP Solutions with maximum functionality and minimum complexity. We are focused on mid-sized enterprises performing mix-mode discrete manufacturing.Role-Based ERP (RB-ERP) is a user-centric approach to ERP based upon real world manufacturing roles. RB...

Who is more expensive? Freshsales or OnContact CRM 7?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and OnContact CRM 7.

Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. OnContact CRM 7 price starts at $60 per feature/month , When comparing OnContact CRM 7 to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Freshsales cost is around the same cost of OnContact CRM 7.

Which software includes more/better features?

We've compared Freshsales Vs. OnContact based on some of the most important and required CRM features.

Freshsales: We are still working to collect the list of features for Freshsales.

OnContact CRM 7: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .

Target customer size

The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. OnContact CRM 7 is perfect for small and medium business owners and business entrepreneurs.



Freshsales

ITQlick rating
(4.7/5)

starts at $15 per user/month

Freshsales is a web-based CRM integrating several sales and marketing features that will help any businesses in achieving growth and success. The software gives complete view of the customers and the data gathe...

Categories: Mobile CRM.

OnContact

ITQlick rating
(4.5/5)

starts at $60 per feature/month

OnContactCRM 7 is a customer relationship management software that can help companies to communicate with their clients clearly and precisely. The CRM solution can help your sales staff throughout all the sales...

Categories: Document Management, Banking CRM, Call Center, Complaint Management, Customer Relationship Management.

Compare specifications

Compare features

Freshsales: 0 Features

We are working to collect the list of features

OnContact CRM 7: 5 Features

Customer Service
Email Marketing
Marketing Automation
Sales Automation
Collaboration Center
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Freshsales
ITQlick rating
4.7/5
Score
93/100
Pricing
3.6/10
License pricing
$15 per user/month
Functionality
3
Compare
OnContac...
ITQlick rating
4.5/5
Score
86/100
Pricing
2/10
License pricing
$60 per feature/month
Functionality
31
Pipedrive
ITQlick rating
4.6/5
Score
99/100
Pricing
2/10
License pricing
$9.90 per user/month
Functionality
19
Salesfor...
ITQlick rating
4.4/5
Score
98/100
Pricing
3/10
License pricing
$25 per user/month
Functionality
28
Zoho CRM
ITQlick rating
4.2/5
Score
98/100
Pricing
2/10
License pricing
$14 per user/month
Functionality
36

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.