Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Freshsales or OnContact?
Freshsales is more expensive to implement (TCO) than OnContact, and Freshsales is rated higher (93/100) than OnContact (86/100). OnContact offers users more features (5) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. WorkWise, LLC
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
WorkWise, LLC: WorkWise has been helping businesses grow and succeed for over 30 years by successfully delivering ERP Solutions with maximum functionality and minimum complexity. We are focused on mid-sized enterprises performing mix-mode discrete manufacturing.Role-Based ERP (RB-ERP) is a user-centric approach to ERP based upon real world manufacturing roles. RB...
Who is more expensive? Freshsales or OnContact CRM 7?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and OnContact CRM 7.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. OnContact CRM 7 price starts at $60 per feature/month , When comparing OnContact CRM 7 to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Freshsales cost is around the same cost of OnContact CRM 7.
Which software includes more/better features?
We've compared Freshsales Vs. OnContact based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
OnContact CRM 7: Customer Service, Email Marketing, Marketing Automation, Sales Automation, Collaboration Center .
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. OnContact CRM 7 is perfect for small and medium business owners and business entrepreneurs.