Shlomi Lavi /
Feb 19, 2023
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Bottom Line: Which is Better - Freshsales or VisitorTrack?
Freshsales is more expensive to implement (TCO) than VisitorTrack, and Freshsales is rated higher (93/100) than VisitorTrack (92/100). VisitorTrack offers users more features (3) than Freshsales (0).
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
FRESHDESK INC. Vs. netFactor
FRESHDESK INC.: Freshdesk was built ground-up to make your agents’ lives better. That is why you will find intelligent capabilities out-of-the-box, that automatically categorize, prioritize and dispatch your tickets, and even suggest the best solutions when you get one.
netFactor: At netFactor, our mission is singular. We drive growth for Clients through actionable intelligence on the anonymous website Visitor.Over the last few years much has changed in the Internet marketplace, and new models for leveraging this powerful communications medium have emerged. Never before have businesses been able to harness such effective too...
Who is more expensive? Freshsales or VisitorTrack?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Freshsales and VisitorTrack.
Freshsales price starts at $15 per user/month , On a scale between 1 to 10 Freshsales is rated 2, which is much lower than the average cost of CRM software. VisitorTrack price starts at $199 per month , When comparing VisitorTrack to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Freshsales cost is around the same cost of VisitorTrack.
Which software includes more/better features?
We've compared Freshsales Vs. VisitorTrack based on some of the most important and required CRM features.
Freshsales: We are still working to collect the list of features for Freshsales.
VisitorTrack: Data Import/Export, Basic Reports, Online Customer Support.
Target customer size
The Freshsales offers great assistance to users belonging to the small business (1-100 employees) and mid-sized business (100 to 500 employees), not to mention freelancers, public administration and non-for-profit, especially the businesses doing CRM, sales, marketing and lead management in the industry of IT and related services and marketing. VisitorTrack is suitable for companies focused on B2B leads and is being used in a wide range of
industries including telecom, software, technology, healthcare, professional services, financial,
transportation and manufacturing.