Compare Inbenta and Bloomfire - Mar 2022

Shlomi Lavi

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Bottom Line: Which is Better - Inbenta or Bloomfire?

Inbenta is more expensive to implement (TCO) than Bloomfire, and Inbenta is rated higher (79/100) than Bloomfire (76/100). Bloomfire offers users more features (9) than Inbenta (0).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Inbenta Vs. Bloomfire

Inbenta: Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time across 25 different languages. The enhanced website search provides customers with answers right away based on the meaning of their questio...

Bloomfire: Since launch, thousands of organizations both large and small all over the world have adopted Bloomfire as a tool to ignite human potential. This growth and compelling mission has attracted to Bloomfire some of the greatest minds in design, user experience research, software development, and organizational development.

Who is more expensive? Inbenta or Bloomfire?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Inbenta and Bloomfire.

Inbenta accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Inbenta is rated 8, which is higher than the average cost of Knowledge Management software. Bloomfire price starts at $25 per user/month , When comparing Bloomfire to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.

Bottom line: Inbenta is more expensive than Bloomfire.

Which software includes more/better features?

We've compared Inbenta Vs. Bloomfire based on some of the most important and required Knowledge Management features.

Inbenta: We are still working to collect the list of features for Inbenta.

Bloomfire: Software Customization, HR Management, Recruiting, LMS, Collaboration Management.

Target customer size

Our customers vary across all industry verticals but share a common demand for an easy-to-deploy, self-service solution that can reduce incoming customer support tickets and cart abandonment rates. Bloomfire is suitable for all types of organizations from small business to large enterprises and non profits.