Compare Inbenta and KnowledgeOwl - Apr 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Inbenta or KnowledgeOwl?

Inbenta is more expensive to implement (TCO) than KnowledgeOwl, and KnowledgeOwl is rated higher (89/100) than Inbenta (79/100).

Looking for the right Knowledge Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Inbenta Vs. KnowledgeOwl

Inbenta: Utilizing patented natural language processing technology, Inbenta Search for Customer Support is an intelligent, AI-powered self-service solution that provides accurate search results more than 80% of the time across 25 different languages. The enhanced website search provides customers with answers right away based on the meaning of their questio...

KnowledgeOwl: KnowledgeOwl provides knowledge base software for small business to create both external and internal knowledge bases.

Who is more expensive? Inbenta or KnowledgeOwl?

The real total cost of ownership (TCO) of Knowledge Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Inbenta and KnowledgeOwl.

Inbenta accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Inbenta is rated 8, which is higher than the average cost of Knowledge Management software. KnowledgeOwl price starts at $79 per month , When comparing KnowledgeOwl to its competitors, the software is rated 2 - much lower than the average Knowledge Management software cost.

Bottom line: Inbenta is more expensive than KnowledgeOwl.

Which software includes more/better features?

We've compared Inbenta Vs. KnowledgeOwl based on some of the most important and required Knowledge Management features.

Inbenta: We are still working to collect the list of features for Inbenta.

KnowledgeOwl: We are still working to collect the list of features for KnowledgeOwl.

Target customer size

Our customers vary across all industry verticals but share a common demand for an easy-to-deploy, self-service solution that can reduce incoming customer support tickets and cart abandonment rates. and KnowledgeOwl's target customer size include: Small, medium and large size businesses.