Compare ITPOWERPAC Help Desk for Lotus and SolarWinds Service Desk - Dec 2022
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Bottom Line: Which is Better - ITPOWERPAC Help Desk for Lotus or SolarWinds Service Desk?
ITPOWERPAC Help Desk for Lotus is more expensive to implement (TCO) than SolarWinds Service Desk, and SolarWinds Service Desk is rated higher (94/100) than ITPOWERPAC Help Desk for Lotus (62/100). SolarWinds Service Desk offers users more features (18) than ITPOWERPAC Help Desk for Lotus (0). There is a clear winner in this case and it is SolarWinds Service Desk!
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
UNICOM® Systems, Inc. Vs. Samanage
UNICOM® Systems, Inc.: UNICOM® Systems, Inc. is a global information technology company, providing Software, Hardware, Professional Services, Educational Services and Outsourcing Services. Our extensive client portfolio includes Fortune 500 and Global 2000 corporations who use our end-to-end solution suites in datacenters on six (6) continents. Through the Eden bra...
Samanage: At Samanage, we work hard every day to deliver innovative SaaS-based IT management software. We create robust, easy to use solutions that help you save money and achieve value that was previously not available. We believe enterprise software can be sexy, easy to use, and as intuitive as Gmail or Facebook - that's the kind of experience you deser...
Who is more expensive? ITPOWERPAC Help Desk for Lotus or SolarWinds?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ITPOWERPAC Help Desk for Lotus and SolarWinds.
ITPOWERPAC Help Desk for Lotus price starts at $49 per month , On a scale between 1 to 10 ITPOWERPAC® Help Desk for Lotus is rated 6, which is similar to the average cost of Help Desk software. SolarWinds price starts at $19 per technician/month , When comparing SolarWinds to its competitors, the software is rated 4 - lower than the average Help Desk software cost.
Bottom line: ITPOWERPAC Help Desk for Lotus is more expensive than SolarWinds.
Which software includes more/better features?
We've compared ITPOWERPAC Help Desk for Lotus Vs. SolarWinds Service Desk based on some of the most important and required Help Desk features.
ITPOWERPAC Help Desk for Lotus: We are still working to collect the list of features for ITPOWERPAC Help Desk for Lotus.
SolarWinds: Asset Management, Billing and Invoicing, Change Management, Contract Management, Customer Survey.
Target customer size
ITPOWERPAC Help Desk for Lotus's typical customers include: Small, medium and large size businesses, SolarWinds is ideal for all sizes of businesses that need to organize their IT assets and operations.
SolarWinds Service Desk
starts at $19 per technician/month
SolarWinds Help-desk is cloud-based help-desk and customer service solution designed for businesses of any size. The solution features include change management, IT asset management and incident management and ...
PriceDemoCompare specifications
ITPOWERPAC Help Desk for Lotus Specifications
ITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Help Desk -> ITPOWERPAC Help Desk for Lotus review |
Company: | UNICOM® Systems, Inc. |
Pricing: | starts at $49 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | ITPOWERPAC Help Desk for Lotus review, ITPOWERPAC Help Desk for Lotus pricing, ITPOWERPAC Help Desk for Lotus alternatives |
SolarWinds Service Desk Specifications
ITQlick Score: | 94/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Help Desk -> SolarWinds Service Desk review |
Company: | Samanage |
Pricing: | starts at $19 per technician/month |
Typical customers: | Start up, Small business, Medium business, Large business |
Platforms: | Desktop, Mobile, Cloud |
Links: | SolarWinds Service Desk review, SolarWinds Service Desk pricing, SolarWinds Service Desk alternatives |
Compare features
ITPOWERPAC Help Desk for Lotus: 0 Features
SolarWinds: 18 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.