Compare Ivy.ai and Alterra.ai - May 2022

Shlomi Lavi

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Bottom Line: Which is Better - Ivy.ai or Alterra.ai?

Alterra.ai is more expensive to implement (TCO) than Ivy.ai, and Ivy.ai is rated higher (81/100) than Alterra.ai (70/100). Alterra.ai offers users more features (8) than Ivy.ai (4).

Looking for the right AI: Customer Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Ivy.ai Vs. Alterra.ai

Ivy.ai: Ivy is an artificially intelligent self-service chatbot for colleges and universities.

Alterra.ai: AI that instantly answers questions about your company and products.

Who is more expensive? Ivy.ai or Alterra.ai?

The real total cost of ownership (TCO) of AI: Customer Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Ivy.ai and Alterra.ai.

Ivy.ai accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Ivy.ai is rated 4, which is lower than the average cost of AI: Customer Support software. Alterra.ai accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Ivy.ai is rated 4, which is lower than the average cost of AI: Customer Support software.

Bottom line: Ivy.ai cost is around the same cost of Alterra.ai.

Which software includes more/better features?

We've compared Ivy.ai Vs. Alterra.ai based on some of the most important and required AI: Customer Support features.

Ivy.ai: Chat, Mobile Access, Data analysis, BI & Analytics.

Alterra.ai: Chat, Customer Database, Customer Service, Customer Service, Customer Relationship Management.

Target customer size

Ivy.ai's typical customers include: Small, medium and large size businesses, and Alterra.ai's target customer size include: Small, medium and large size businesses.