Compare Sundown and Ivy.ai - Jan 2022

Shlomi LaviShlomi Lavi / Jan 25, 2022

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Bottom Line: Which is Better - Sundown or Ivy.ai?

Ivy.ai is more expensive to implement (TCO) than Sundown, and Sundown is rated higher (82/100) than Ivy.ai (81/100). Ivy.ai offers users more features (4) than Sundown (2).

Looking for the right AI: Customer Support solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Sundown.ai Vs. Ivy.ai

Sundown.ai: CHLOE IS AN AI AUTOMATION LAYER BUILT ON NLP, MACHINE LEARNING, AND GRAPH ALGORITHMS

Ivy.ai: Ivy is an artificially intelligent self-service chatbot for colleges and universities.

Who is more expensive? Sundown or Ivy.ai?

The real total cost of ownership (TCO) of AI: Customer Support software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Sundown and Ivy.ai.

Sundown price starts at $50 per month , On a scale between 1 to 10 Sundown is rated 4, which is lower than the average cost of AI: Customer Support software. Ivy.ai accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Sundown is rated 4, which is lower than the average cost of AI: Customer Support software.

Bottom line: Sundown cost is around the same cost of Ivy.ai.

Which software includes more/better features?

We've compared Sundown Vs. Ivy.ai based on some of the most important and required AI: Customer Support features.

Sundown: Customer Service, Knowledge Base.

Ivy.ai: Chat, Mobile Access, Data analysis, BI & Analytics.

Target customer size

Sundown's typical customers include: Small, medium and large size businesses, and Ivy.ai's target customer size include: Small, medium and large size businesses.

Sundown

ITQlick rating
(3/5)

starts at $50 per month

Sundown is a self-learning software that enables businesses to automate repetitive tasks. The software performs customer service tasks like automatically replying to customer queries by searching the company da...

Categories: Customer Service, Appointment Scheduling.

Ivy.ai

ITQlick rating
(4.3/5)

Ivy.ai is an artificial intelligence software designed to help colleges and universities improve communication between their staff, students and faculty. With this software, users can build admission chatbots a...

Categories: AI: BI and Analytics, AI: Chatbots, Chat, Marketing Analytics.

Compare specifications

Compare features

Sundown: 2 Features

Customer Service
Knowledge Base

Ivy.ai: 4 Features

Chat
Mobile Access
Data analysis
BI & Analytics
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Sundown
ITQlick rating
3/5
Score
82/100
Pricing
4/10
License pricing
$50 per month
Functionality
4
Compare
Ivy.ai
ITQlick rating
4.3/5
Score
81/100
Pricing
4/10
License pricing
Pricing not available
Functionality
8
Review
Smith
ITQlick rating
5/5
Score
88/100
Pricing
4/10
License pricing
$210 per month
Functionality
19
Review
Myra
ITQlick rating
3/5
Score
81/100
Pricing
4/10
License pricing
Pricing not available
Functionality
3
Review
Brain
ITQlick rating
3/5
Score
78/100
Pricing
4/10
License pricing
Pricing not available
Functionality
12
Review

Auditor - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.