jive communications Vs Grasshopper (Jun 2021)

Shlomi LaviShlomi Lavi / Jun 12, 2021

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Bottom Line: Which is Better - jive communications or Grasshopper?

Grasshopper is more expensive to implement (TCO) than jive communications, jive communications is rated higher (93/100) than Grasshopper (85/100). Both tools offer the same amount of features.

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How JIVE compares with Grasshopper Inc.?

JIVE: Jive is the pioneer and world’s leading provider of social business solutions. Our products apply powerful technology that helps people connect, communicate and collaborate to get more work done and solve their biggest business challenges.

Grasshopper Inc.: Founded by two entrepreneurs, Grasshopper has been making it easier to start and grow a small business since 2003. Back then, we started as just two guys with a dream and to date have served over 100,000 entrepreneurs (and we're still growing). The Grasshopper virtual phone system helps entrepreneurs sound more professional and stay connected fr...

Who's more expensive? jive communications or Grasshopper?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for jive communications and Grasshopper.

jive communications price starts at $30 per user/month , on a scale between 1 to 10 jive communications is rated 2, which is much lower than the average cost of VoIP software. Grasshopper price starts at $12 per user/month , when comparing Grasshopper to their competitors, the software is rated 4 - lower than the average VoIP software cost.

Bottom line:Grasshopper is more expensive than jive communications.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared jive communications Vs. Grasshopper based on some of the most important and required VoIP features. jive communications: Customer Service, Sales Automation, Social Media. Grasshopper: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

Jive Software develops solutions which combine social networking and media into an integrated platform in a business environment. Mainly the software has been deployed in small and medium businesses, although it can also be used for large businesses in some cases.

jive communications

ITQlick rating
(4.6/5)

starts at $30 per user/month

Jive Software is a pioneer in providing social enterprise software. It provides cloud based solutions which focus on increasing productivity through collaboration platforms that cover employees, customers and v...

Categories: Communications, Cloud PBX, PBX Phone Systems, VoIP.

Grasshopper

ITQlick rating
(4.5/5)

starts at $12 per user/month

Grasshopper is a virtual phone and call management solution for small and medium businesses. It also offers help desk solutions and customization of the customer support. The software was designed and l...

Categories: Communications, Webinar.

Compare specifications

Compare features

jive communications: 3 Features

Customer Service
Sales Automation
Social Media

Grasshopper: 3 Features

Data Import/Export
Basic Reports
Online Customer Support
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
jive
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$30 per user/month
Functionality
7
Review
Compare
Grasshopper
ITQlick rating
4.5/5
Score
85/100
Pricing
5.6/10
License pricing
$12 per user/month
Functionality
5
SolarWinds
ITQlick rating
5/5
Score
94/100
Pricing
4.2/10
License pricing
$800 per user/year
Functionality
38
RingCentral
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
Nextiva
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$18.95 per user/month
Functionality
27
Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.