Compare KronoDesk and SAP Cloud for Service - Jun 2022
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Bottom Line: Which is Better - KronoDesk or SAP Cloud for Service?
SAP Cloud for Service is more expensive to implement (TCO) than KronoDesk, and SAP Cloud for Service is rated higher (84/100) than KronoDesk (83/100). KronoDesk offers users more features (7) than SAP Cloud for Service (0).
Looking for the right Help Desk solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Inflectra Vs. SAP
Inflectra: Inflectra is a privately held software company dedicated to helping our customers - large corporations, small businesses, professional services firms, government agencies and individual developers – with the means to effectively and affordably manage their software development lifecycles, so as to decrease the time to market and increase return on ...
SAP: SAP ® AG is German software corporation that makes enterprise software to manage business operations and customer relations. SAP ® is the market leader in enterprise application software. The company's best-known software products are its enterprise resource planning application (SAP ® ERP), its enterpr...
Who is more expensive? KronoDesk or SAP Cloud for Service?
The real total cost of ownership (TCO) of Help Desk software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for KronoDesk and SAP Cloud for Service.
KronoDesk price starts at $24 per user/month , On a scale between 1 to 10 KronoDesk is rated 2, which is much lower than the average cost of Help Desk software. SAP Cloud for Service price starts at $21 per user/month , When comparing SAP Cloud for Service to its competitors, the software is rated 2 - much lower than the average Help Desk software cost.
Bottom line: KronoDesk cost is around the same cost of SAP Cloud for Service.
Which software includes more/better features?
We've compared KronoDesk Vs. SAP Cloud for Service based on some of the most important and required Help Desk features.
KronoDesk: Billing and Invoicing, Contract Management, Customer Survey, Knowledge Base/FAQ, Reporting, Rules/Workflows, Scheduling.
SAP Cloud for Service: We are still working to collect the list of features for SAP Cloud for Service.
Target customer size
KronoDesk is suitable companies of all shapes and sizes that are looking for a configurable customer support solution. The typical clients using SAP Cloud for Service are small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and CRM.
SAP Cloud for Service
starts at $21 per user/month
SAP Cloud for Service is a cloud-based, online customer service and support tool and developed by one of the long-time industry leader in this software category, SAP. It has features such as conceptual system, ...
Compare PricingCompare specifications
KronoDesk Specifications
ITQlick Score: | 83/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> KronoDesk review |
Company: | Inflectra |
Pricing: | starts at $24 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | KronoDesk review, KronoDesk pricing, KronoDesk alternatives |
SAP Cloud for Service Specifications
ITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Help Desk -> SAP Cloud for Service review |
Company: | SAP |
Pricing: | starts at $21 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | SAP Cloud for Service review, SAP Cloud for Service pricing, SAP Cloud for Service alternatives |
Compare features
KronoDesk: 7 Features
SAP Cloud for Service: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.