SAP Cloud for Service Review - why 2.8 stars?
Compare Pricing
| ITQlick Score: | 84/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Help Desk -> SAP Cloud for Service review |
| Ranking: | Ranked 18 out of 210 Help Desk systems |
| Company: | SAP |
| Pricing: | starts at $21 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | SAP Cloud for Service pricing, SAP Cloud for Service alternatives |
Shlomi Lavi / updated: May 22, 2022We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Table of Contents
What is SAP Cloud for Service?
SAP Cloud for Service is a cloud-based, online customer service and support tool and developed by one of the long-time industry leader in this software category, SAP. It has features such as conceptual system, contact service processes, mapping, automation of the workflow and many more aside from the CRM and enterprise resource planning.Who is it best for?
The typical clients using SAP Cloud for Service are small businesses (1-20 employees), medium-sized companies (10-100 employees) and large enterprises (with more than 500 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of help desk and CRM.Main features and functionalities
SAP Cloud for Service, as an online CRM and ERP software, offers complete solution to the helpdesk and CRM needs of any businesses. This includes multichannel service ticket management through phone, chat, email, SMS, Web self-service channels and even various social media platforms. This software allows automation in which the customer support and service teams can utilize in routing, assigning and escalating messages. Being a web-based tool, users can fully utilize all these features using any mobile device.What is the actual cost?
There are four pricing for SAP Cloud for Service. The Starter Edition costs $5 per month. The Professional Edition costs $25 per month per user. The SAP App Services Standard Edition costs $1,257/month and the SAP Infrastructure costs $1,099/month.ITQlick pricing score is 2 out of 10 (10 is most expensive). Access ITQlick pricing guide for SAP Cloud for Service. You can also find here pricing information from SAP Cloud for Service's website.
How it stacks up?
Access a head to head analysis of SAP Cloud for Service vs alternative software solutions.Frequently Asked Questions (FAQs)
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Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.