Shlomi Lavi /
Dec 12, 2022
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Bottom Line: Which is Better - Lead Capsule or Zendesk Sell?
Lead Capsule is more expensive to implement (TCO) than Zendesk Sell, and Zendesk Sell is rated higher (89/100) than Lead Capsule (81/100). Zendesk Sell offers users more features (10) than Lead Capsule (0). There is a clear winner in this case and it is Zendesk Sell!
Looking for the right Lead Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Lead Capsule Vs. Base CRM
Lead Capsule: Lead Capsule lead management capabilities are extremely robust. You can search for leads, in any of your configured verticals, with ease. Search options range from lead status, lead source, sales, dates, fields and data filters. Easily preview your leads and then select an action to perform. With a click of a button, you can export, sell, post to y...
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Who is more expensive? Lead Capsule or Base CRM?
The real total cost of ownership (TCO) of Lead Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Lead Capsule and Base CRM.
Lead Capsule price starts at $499 per user/month , On a scale between 1 to 10 Lead Capsule is rated 4, which is lower than the average cost of Lead Management software. Base CRM price starts at $19 per user/month , When comparing Base CRM to its competitors, the software is rated 2 - much lower than the average Lead Management software cost.
Bottom line: Lead Capsule is more expensive than Base CRM.
Which software includes more/better features?
We've compared Lead Capsule Vs. Zendesk Sell based on some of the most important and required Lead Management features.
Lead Capsule: We are still working to collect the list of features for Lead Capsule.
Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.
Target customer size
Users that can take advantage of Lead Capsules are those from small businesses (1-20 employees), mid-sized companies (10-100 employees) and the larger enterprises (with more than 1,000 employees) and their businesses dealing with CRM and lead management in the industry of IT and related services. Zendesk Sell is perfect for companies of all sizes.