Shlomi Lavi / Mar 07, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Live desk is more expensive to implement (TCO) than Zoho CRM, and Zoho CRM is rated higher (98/100) than Live desk (51/100). Zoho CRM offers users more features (16) than Live desk (3). There is a clear winner in this case and it is Zoho CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Zoho Corporation : Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
Zoho: Zoho.com offers a comprehensive suite of award-winning online business, productivity & collaboration applications. Customers use Zoho Applications to run their business processes, manage their information and be more productive while at the office or on the go, without having to worry about expensive or outdated hardware or software. To date, Zoho...
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Live desk and Zoho CRM.
Live desk price starts at $99 per user/month , On a scale between 1 to 10 Live desk is rated 6, which is similar to the average cost of CRM software. Zoho CRM price starts at $14 per user/month , When comparing Zoho CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Live desk is more expensive than Zoho CRM.
We've compared Live desk Vs. Zoho CRM based on some of the most important and required CRM features.
Live desk: Data Import/Export, Basic Reports, Online Customer Support.
Zoho CRM: Billing/Invoicing, Campaign Dashboard, Campaign Management, Contact Management, Customer Database.
Customers of the software mainly constitute of small and medium businesses. Zoho CRM is focused on startup to medium firms in different markets.
starts at $99 per user/month
Live Desk is a help desk and customer relationship management solution for small and medium businesses. Other than CRM, it offers various customization, reporting, and monitoring services. The software ...
Compare Pricingstarts at $14 per user/month
Zoho CRM is cloud-based customer relationship management and customer engagement solution designed for businesses of all sizes. The core features include artificial intelligence, pipeline management and team co...
Compare Pricing| ITQlick Score: | 51/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | CRM -> Live desk review |
| Company: | Zoho Corporation |
| Pricing: | starts at $99 per user/month |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Live desk review, Live desk pricing, Live desk alternatives |
| ITQlick Score: | 98/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Zoho CRM review |
| Company: | Zoho |
| Pricing: | starts at $14 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Cloud |
| Links: | Zoho CRM review, Zoho CRM pricing, Zoho CRM alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.