Compare LiveVox Predictive Dialer and Kixie PowerCall - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - LiveVox Predictive Dialer or Kixie PowerCall?

LiveVox Predictive Dialer is more expensive to implement (TCO) than Kixie PowerCall, and LiveVox Predictive Dialer is rated higher (87/100) than Kixie PowerCall (75/100). Kixie PowerCall offers users more features (5) than LiveVox Predictive Dialer (3).

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

LiveVox Vs. Kixie

LiveVox : LiveVox is the leading provider of cloud contact center solutions. LiveVox offers an integrated hosted predictive dialer, ACD, IVR, call recording and business analytics suite. The patented, fully burstable LiveVox platform utilizes carrier IP/MPLS networks and delivers multi-site deployment, routing and controls. LiveVox is headquartered in San Fr...

Kixie: Kixie is a sales productivity phone service that instantly boosts sales productivity by eliminating manual data entry and making all your phone calls searchable, tracked, and archived in your CRM sales software. Beat Your Sales Quota • Boost sales reps call volume with click-to-call and eliminate manual data entry • Never miss another lead ...

Who is more expensive? LiveVox Predictive Dialer or Kixie PowerCall?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for LiveVox Predictive Dialer and Kixie PowerCall.

LiveVox Predictive Dialer price starts at $2,500 per month , On a scale between 1 to 10 LiveVox Predictive Dialer is rated 6, which is similar to the average cost of Call Center software. Kixie PowerCall price starts at $35 per month , When comparing Kixie PowerCall to its competitors, the software is rated 2 - much lower than the average Call Center software cost.

Bottom line: LiveVox Predictive Dialer is more expensive than Kixie PowerCall.

Which software includes more/better features?

We've compared LiveVox Predictive Dialer Vs. Kixie PowerCall based on some of the most important and required Call Center features.

LiveVox Predictive Dialer: Data Import/Export, Basic Reports, Online Customer Support.

Kixie PowerCall: Call Conferencing, Inbound Call Center, Outbound Call Center, Call Center, Conference Calling.

Target customer size

LiveVox Predictive Dialer's typical customers include: Small, medium and large size businesses, The general type of customers using Kixie PowerCall are the entrepreneurs engaging with small (with employees ranging from 10 to 100) and medium-sized (with employees ranging from 100 to 1,000) businesses using the services from IT, web and data hosting and related information service sectors, mainly with contact management.