The MiContact Call Center is a contact center software designed to help users for resourceful monitoring, routing and managing of calls.
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MiContact Call Center is more expensive to implement (TCO) than CenterWare Inbound, and CenterWare Inbound is rated higher (91/100) than MiContact Call Center (75/100). MiContact Call Center offers users more features (5) than CenterWare Inbound (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Mitel: Powering more than 2 billion connections every day, Mitel helps businesses connect, collaborate and take care of their customers. That includes more than 33 million cloud connections daily, making Mitel the world’s fastest growing provider of cloud communications. Our business communications experts serve more than 60 million users with over 2,500 ...
Nuxiba Technologies: Nuxiba was created over 15 years ago with the clear mission to provide solutions, tools and services to facilitate customer interaction between your company and your customers; whether this interaction takes place over the telephone, or otherwise helping them to improve their service levels and operating efficiency. Nuxiba Technologies is a team...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for MiContact Call Center and CenterWare Inbound.
MiContact Call Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 MiContact Call Center is rated 6, which is similar to the average cost of Call Center software. CenterWare Inbound accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 MiContact Call Center is rated 6, which is similar to the average cost of Call Center software.
Bottom line: MiContact Call Center is more expensive than CenterWare Inbound.
We've compared MiContact Call Center Vs. CenterWare Inbound based on some of the most important and required Call Center features.
MiContact Call Center: Blended Call Center, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
CenterWare Inbound: We are still working to collect the list of features for CenterWare Inbound.
The typical customers of MiContact Call Center are business people having small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses that enjoys the benefits offered from IT, data and web hosting and information-related services sector, mainly with contact center management. and CenterWare Inbound's target customer size include: Medium and large size businesses.
The MiContact Call Center is a contact center software designed to help users for resourceful monitoring, routing and managing of calls.
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CenterWare Inbound is a cloud-based software that handles and streamlines the communication between agents and the various callers through intelligent routing capabilities. CenterWare Inbound strategically dist...
Compare PricingITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> MiContact Call Center review |
Company: | Mitel |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | MiContact Call Center review, MiContact Call Center pricing, MiContact Call Center alternatives |
ITQlick Score: | 91/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Call Center -> CenterWare Inbound review |
Company: | Nuxiba Technologies |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | CenterWare Inbound review, CenterWare Inbound pricing, CenterWare Inbound alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.