Dynamics 365 Vs Base CRM (Jul 2020)
Shlomi Lavi / Jul 23, 2020
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Bottom Line: Which is Better - Dynamics 365 or Base CRM?
Dynamics 365 is more expensive to implement (TCO) than Base CRM, Dynamics 365 is rated higher (95/100) than Base CRM (89/100). Dynamics 365 offers more features (16) to their users than Base CRM (10).
Looking for the right CRM solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:
How Microsoft compares with Base CRM?
Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.
Base CRM: Future Simple creates simple and intuitive software to help small businesses grow. Future Simple’s flagship product Base, is a simple but powerful online sales management and customer relationship management (CRM) tool. Base helps thousands of small businesses better manage their sales process in a simple and affordable way. Future Simple also desi...
Who's more expensive? Dynamics 365 or Base CRM?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Dynamics 365 and Base CRM.
Dynamics 365 price starts at $65 per user/month , on a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software. Base CRM price starts at $19 per user/month , when comparing Base CRM to their competitors, the software is rated 2 - much lower than the average CRM software cost.
Bottom line: Dynamics 365 is more expensive than Base CRM.
Which software includes more/better features?
As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Dynamics 365 Vs. Base CRM based on some of the most important and required CRM features. Dynamics 365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration, CRM Integration, ERP Integration, Multi-Language. Base CRM: Contact Management, Customer Database, Customer Service, Dashboards, Email Marketing.
Target customer size
Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. Base CRM is perfect for companies of all sizes.
Compare specifications
Dynamics 365 Specifications
| ITQlick Score: | 95/100 |
|---|---|
| ITQlick Rating: | (4.3/5) |
| Pricing: | 4/10 - average cost |
| Category: | CRM -> Dynamics 365 |
| Company: | Microsoft |
| Pricing: | starts at $65 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Dynamics 365 review, Dynamics 365 pricing, Dynamics 365 alternatives |
Base CRM Specifications
| ITQlick Score: | 89/100 |
|---|---|
| ITQlick Rating: | (4.4/5) |
| Pricing: | 2/10 - low cost |
| Category: | CRM -> Base CRM |
| Company: | Base CRM |
| Pricing: | starts at $19 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Base CRM review, Base CRM pricing, Base CRM alternatives |
Compare features
Dynamics 365: 16 Features
Base CRM: 10 Features
Author
Shlomi Lavi
Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.