Compare Dynamics 365 and Epicor Tropos - Mar 2023

Shlomi Lavi

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Bottom Line: Which is Better - Dynamics 365 or Epicor Tropos?

Dynamics 365 is more expensive to implement (TCO) than Epicor Tropos, and Dynamics 365 is rated higher (95/100) than Epicor Tropos (83/100). Epicor Tropos offers users more features (19) than Dynamics 365 (16).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Microsoft Vs. EPICOR

Microsoft: Microsoft Corporation is an American corporation that develops, manufactures, licenses and supports a wide range of products and services related to computing. The company was founded by Bill Gates and Paul Allen on April 4, 1975. Microsoft is the world's largest software maker measured by revenues.

EPICOR : Gain actionable insight into manufacturing improvement opportunities for your plant or entire enterprise Accelerate operational performance initiatives such as Lean, Six Sigma, TPM, and other continuous improvement methods, drive operating strategies, and capture actionable insight into manufacturing improvements. Reduce major downtime, minor st...

Who is more expensive? Dynamics 365 or Epicor Tropos?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Dynamics 365 and Epicor Tropos.

Dynamics 365 price starts at $65 per user/month , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software. Epicor Tropos accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Microsoft Dynamics CRM is rated 4, which is lower than the average cost of CRM software.

Bottom line: Dynamics 365 is more expensive than Epicor Tropos.

Which software includes more/better features?

We've compared Dynamics 365 Vs. Epicor Tropos based on some of the most important and required CRM features.

Dynamics 365: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Customer Service, Marketing Automation, Social Media, Accounting Integration, Barcode Integration, CRM Integration, ERP Integration, Multi-Language.

Epicor Tropos: Inventory Management, Supplier Management, Accounting Integration, CRM Integration, Customizable Functionality.

Target customer size

Microsoft Dynamics CRM supports businesses across the table in any industry, from freelancers, startups, and small companies, to large organizations, making this solution ideal for any kind of business whatsoever. Epicor Tropos is specifically designed for mid-sized manufacturing companies.