Compare Natero and UpKeep - Feb 2023

Shlomi Lavi

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Bottom Line: Which is Better - Natero or UpKeep?

Natero is more expensive to implement (TCO) than UpKeep, and UpKeep is rated higher (94/100) than Natero (62/100). UpKeep offers users more features (7) than Natero (0). There is a clear winner in this case and it is UpKeep!

Looking for the right Customer Success solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Natero Vs. UpKeep Maintenance Management

Natero: Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. We built Natero because we believe that Customer Success...

UpKeep Maintenance Management: UpKeep Maintenance Management is headquartered in Los Angeles, California, and serves the global business community. As a type of Computerized Maintenance Management System (CMMS), Upkeep goes one step further: it is the premier mobile-first tool of its kind in the market. Rather than relying on a desktop, UpKeep enables businesses to conveniently...

Who is more expensive? Natero or UpKeep?

The real total cost of ownership (TCO) of Customer Success software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Natero and UpKeep.

Natero price starts at $240 per month , On a scale between 1 to 10 Natero is rated 6, which is similar to the average cost of Customer Success software. UpKeep price starts at $45 per user/month , When comparing UpKeep to its competitors, the software is rated 2 - much lower than the average Customer Success software cost.

Bottom line: Natero is more expensive than UpKeep.

Which software includes more/better features?

We've compared Natero Vs. UpKeep based on some of the most important and required Customer Success features.

Natero: We are still working to collect the list of features for Natero.

UpKeep: Remote Access, Inventory Management, Work Order Management, Mobile Access, Purchasing.

Target customer size

Natero's typical customers include: Start up, Small business,

UpKeep Maintenance software is used by a wide range of businesses across various industries, including manufacturing, facilities management, property management, hospitality, and transportation.