Compare Natero and NICE CXone - Nov 2022
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Bottom Line: Which is Better - Natero or NICE CXone?
NICE CXone is more expensive to implement (TCO) than Natero, and NICE CXone is rated higher (63/100) than Natero (62/100).
Looking for the right Customer Success solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Natero Vs. MindTouch
Natero: Natero is the only Customer Success solution to combine predictive analytics, customer intelligence, and workflow management in a unified platform. This uniquely data-driven approach enables B2B software providers to proactively manage Customer Success and maximize customer lifetime value. We built Natero because we believe that Customer Success...
MindTouch: MindTouch is a smarter knowledge management platform that allows organizations to create and publish content into a customizable self-service experience. Extra capabilities include multiple API endpoints, CRM integrations, and powerful reports. With MindTouch, your customers find your expert knowledge whenever and wherever they need it.
Who is more expensive? Natero or MindTouch?
The real total cost of ownership (TCO) of Customer Success software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Natero and MindTouch.
Natero price starts at $240 per month , On a scale between 1 to 10 Natero is rated 6, which is similar to the average cost of Customer Success software. MindTouch accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Natero is rated 6, which is similar to the average cost of Customer Success software.
Bottom line: Natero cost is around the same cost of MindTouch.
Which software includes more/better features?
We've compared Natero Vs. NICE CXone based on some of the most important and required Customer Success features.
Natero: We are still working to collect the list of features for Natero.
MindTouch: We are still working to collect the list of features for MindTouch.
Target customer size
Natero's typical customers include: Start up, Small business, and MindTouch's target customer size include: Start up, Small business.
NICE CXone
NICE CXone is a smarter knowledge management platform that allows organizations to create and publish content into a customizable self-service experience. Extra capabilities include multiple API endpoints, CRM ...
PriceDemoCompare specifications
Natero Specifications
ITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Customer Success -> Natero review |
Company: | Natero |
Pricing: | starts at $240 per month |
Typical customers: | Start up, Small business |
Platforms: | Cloud |
Links: | Natero review, Natero pricing, Natero alternatives |
NICE CXone Specifications
ITQlick Score: | 63/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Customer Success -> NICE CXone review |
Company: | MindTouch |
Typical customers: | Start up, Small business |
Platforms: | Cloud |
Links: | NICE CXone review, NICE CXone pricing, NICE CXone alternatives |
Compare features
Natero: 0 Features
MindTouch: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.