Shlomi Lavi /
Jan 16, 2023
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Bottom Line: Which is Better - Nextiva VoIP or Action Desk?
Nextiva VoIP is more expensive to implement (TCO) than Action Desk, and Nextiva VoIP is rated higher (93/100) than Action Desk (77/100). Nextiva VoIP offers users more features (11) than Action Desk (0).
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. OneReach
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
OneReach: Change our world - join over 3,000 non-developers and developers. Create useful bots that operate in any channel, powered by the latest artificial intelligence. We believe the world is better with technology out of the way, and have pushed hard to make big tech accessible without writing code. We think that you can create meaningful bots and AI exp...
Who is more expensive? Nextiva VoIP or Action Desk Software?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nextiva VoIP and Action Desk Software.
Nextiva VoIP price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. Action Desk Software price starts at $25 per month , When comparing Action Desk Software to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: Nextiva VoIP cost is around the same cost of Action Desk Software.
Which software includes more/better features?
We've compared Nextiva VoIP Vs. Action Desk based on some of the most important and required VoIP features.
Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name.
Action Desk Software: We are still working to collect the list of features for Action Desk Software.
Target customer size
Nextiva is ideal for small companies and large call centers. and Action Desk Software's target customer size include: Small businesses and start ups.