Shlomi Lavi /
Jan 16, 2023
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Bottom Line: Which is Better - ShoreTel or Nextiva VoIP?
ShoreTel is more expensive to implement (TCO) than Nextiva VoIP, and Nextiva VoIP is rated higher (93/100) than ShoreTel (92/100). Nextiva VoIP offers users more features (11) than ShoreTel (0). There is a clear winner in this case and it is Nextiva VoIP!
Looking for the right VoIP solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
ShoreTel, Inc. Vs. Nextiva
ShoreTel, Inc.: ShoreTel Sky is a service of ShoreTel, Inc. (NASDAQ: SHOR), a leading provider of IP PBX, unified communications and business phone system solutions.
Founded in 1996, ShoreTel believes that technology should enhance communications, making them transparent and natural. ShoreTel’s innovative approach to UC system delivery platforms includes both o...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? ShoreTel or Nextiva Business VoIP?
The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for ShoreTel and Nextiva Business VoIP.
ShoreTel price starts at $19.99 per user/month , On a scale between 1 to 10 ShoreTel is rated 4, which is lower than the average cost of VoIP software. Nextiva Business VoIP price starts at $11.95 per user/month , When comparing Nextiva Business VoIP to its competitors, the software is rated 2 - much lower than the average VoIP software cost.
Bottom line: ShoreTel is more expensive than Nextiva Business VoIP.
Which software includes more/better features?
We've compared ShoreTel Vs. Nextiva VoIP based on some of the most important and required VoIP features.
ShoreTel: We are still working to collect the list of features for ShoreTel.
Nextiva Business VoIP: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69).
Target customer size
ShoreTel's typical customers include: Medium and large size businesses, Nextiva is ideal for small companies and large call centers.