Compare Nextiva VoIP and HERO Hosted PBX - Mar 2022

Shlomi LaviShlomi Lavi / Mar 11, 2022

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Bottom Line: Which is Better - Nextiva VoIP or HERO Hosted PBX?

HERO Hosted PBX is more expensive to implement (TCO) than Nextiva VoIP, Nextiva VoIP is rated higher (93/100) than HERO Hosted PBX (62/100). Nextiva VoIP offers more features (11) to their users than HERO Hosted PBX (0). There is a clear winner in this case and it is Nextiva VoIP!

Looking for the right VoIP solution for your business? buyers like you are primarily concerned about the real total implementation cost (TCO), full list of features, vendor reliability, user reviews, pros and cons. In this article we compare between the 2 software products:

How Nextiva compares with Dialexia?

Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best. Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.

Dialexia: Dialexia is an award-winning global telecommunications software & services company specialized in the development of innovative PBX software & VoIP business solutions for corporations, small businesses, service providers & telephony resellers alike. The company also provides custom-built PBX applications to meet the needs of clients in specific sec...

Who's more expensive? Nextiva VoIP or HERO Hosted PBX?

The real total cost of ownership (TCO) of VoIP software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance & support and other related services. When calculating the TCO it's important to add all of these "hidden cost" as well. We prepared a TCO calculator for Nextiva VoIP and HERO Hosted PBX.

Nextiva VoIP price starts at $11.95 per user/month , on a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software. HERO Hosted PBX accurate pricing info is available upon request (they don't share it publicly), however , on a scale between 1 to 10 Nextiva Business VoIP is rated 2, which is much lower than the average cost of VoIP software.

Bottom line:HERO Hosted PBX is more expensive than Nextiva VoIP.

Which software includes more/better features?

As with any business software solutions, it’s important to consider the features & functionality. The tool should support the processes, workflows, reports and needs that matter to your team. To help you evaluate this, we've compared Nextiva VoIP Vs. HERO Hosted PBX based on some of the most important and required VoIP features. Nextiva VoIP: this software is considered "feature-rich" with more than 10 important features, here is a partial list: 3-Way Calling, Call Blocking, Call Forwarding, Call Hunt, Call Return (*69), Call Transfer, Call Waiting, Caller ID with Name. HERO Hosted PBX: We are still working to collect the list of features for HERO Hosted PBX.

Target customer size

Nextiva is ideal for small companies and large call centers. and HERO Hosted PBX's target customer size include: SMBs.

Nextiva VoIP

ITQlick rating
(4.2/5)

starts at $11.95 per user/month

Nextiva Business VoIP is cloud-based communication, collaboration, call center and telephony services designed for small businesses in multiple industry verticals. The solution helps the user eliminate the need...

Categories: Auto Attendant, Automatic Call Distribution (ACD), Call Recording, Communications Workforce Scheduling.

HERO Hosted PBX

ITQlick rating
(4.6/5)

HERO Hosted PBX is a trending cloud-based VoIP software, it is designed to support small and medium size business. HERO Hosted PBX received a rating of 4.6 from ITQlick team. The software cost is considered ave...

Categories: Communications, IVR, VoIP, Data integration, Contact management.

Compare specifications

Compare features

Nextiva VoIP: 11 Features

3-Way Calling
Call Blocking
Call Forwarding
Call Hunt
Call Return (*69)
Call Transfer
Call Waiting
Caller ID with Name
Repeat Dialing
Simultaneous Rings
Speed-Dial

HERO Hosted PBX: 0 Features

We are working to collect the information
ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100, the calculation is based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 (10 is high cost), based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Functionality score
Software review
Compare
Nextiva ...
ITQlick rating
4.2/5
Score
93/100
Pricing
3.2/10
License pricing
$11.95 per user/month
Functionality
27
Compare
HERO Hos...
ITQlick rating
4.6/5
Score
62/100
Pricing
5.2/10
License pricing
Pricing not available
Functionality
5
RingCent...
ITQlick rating
4.2/5
Score
93/100
Pricing
4.2/10
License pricing
$19.99 per user/month
Functionality
34
jive com...
ITQlick rating
4.6/5
Score
93/100
Pricing
2.8/10
License pricing
$19.95 per user/month
Functionality
7
ShoreTel
ITQlick rating
4.9/5
Score
92/100
Pricing
5.4/10
License pricing
$19.99 per user/month
Functionality
6

Author - Shlomi Lavi

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Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.