Shlomi Lavi /
Dec 26, 2022
We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - nextiva app or Maximise Cloud Contact Center?
Maximise Cloud Contact Center is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Maximise Cloud Contact Center (62/100). nextiva app offers users more features (16) than Maximise Cloud Contact Center (0). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. Magnetic North
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Magnetic North: Magnetic North has been a leading provider of contact centre systems since 1998. True multi-tenant, secure, cloud-based ‘pay-as-you-go’ services scale with your business and can run standalone, or alongside existing On-Premise systems, and over either PSTN or VOIP – and can be operational within days.
'Maximise Cloud Contact Centre' is our awa...
Who is more expensive? nextiva app or Maximise Cloud Contact Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and Maximise Cloud Contact Center.
nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. Maximise Cloud Contact Center price starts at $950 per user/month , When comparing Maximise Cloud Contact Center to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: Maximise Cloud Contact Center is more expensive than nextiva app.
Which software includes more/better features?
We've compared nextiva app Vs. Maximise Cloud Contact Center based on some of the most important and required Call Center features.
nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.
Maximise Cloud Contact Center: We are still working to collect the list of features for Maximise Cloud Contact Center.
Target customer size
Nextiva is ideal for little firms and also large call facilities. and Maximise Cloud Contact Center's target customer size include: Medium and large size businesses.