Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - Maximise Cloud Contact Center or nextiva app?
Maximise Cloud Contact Center is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than Maximise Cloud Contact Center (62/100). nextiva app offers users more features (16) than Maximise Cloud Contact Center (0). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Magnetic North Vs. Nextiva
Magnetic North: Magnetic North has been a leading provider of contact centre systems since 1998. True multi-tenant, secure, cloud-based ‘pay-as-you-go’ services scale with your business and can run standalone, or alongside existing On-Premise systems, and over either PSTN or VOIP – and can be operational within days.
'Maximise Cloud Contact Centre' is our awa...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? Maximise Cloud Contact Center or Nextiva Hosted Call Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Maximise Cloud Contact Center and Nextiva Hosted Call Center.
Maximise Cloud Contact Center price starts at $950 per user/month , On a scale between 1 to 10 Maximise Cloud Contact Center is rated 6, which is similar to the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Maximise Cloud Contact Center is more expensive than Nextiva Hosted Call Center.
Which software includes more/better features?
We've compared Maximise Cloud Contact Center Vs. nextiva app based on some of the most important and required Call Center features.
Maximise Cloud Contact Center: We are still working to collect the list of features for Maximise Cloud Contact Center.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
Maximise Cloud Contact Center's typical customers include: Medium and large size businesses, Nextiva is ideal for little firms and also large call facilities.