Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - nextiva app or Multiplatform?
nextiva app is more expensive to implement (TCO) than Multiplatform, and nextiva app is rated higher (99/100) than Multiplatform (62/100). nextiva app offers users more features (16) than Multiplatform (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. Telecorp Products Inc.
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Telecorp Products Inc.: Telecorp Products Inc. is a veteran innovator in the Call Center industry. For over 25 years, Telecorp’s cutting-edge solutions work with equipment from the giants of the computer telephony industry, such as Cisco, Avaya and Nortel Networks.
We are committed to fitting our clients with an appropriate solution. The sterling reputation enjoyed by ...
Who is more expensive? nextiva app or Multiplatform Call Center Suite?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and Multiplatform Call Center Suite.
nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. Multiplatform Call Center Suite price starts at $300 per license , When comparing Multiplatform Call Center Suite to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: nextiva app cost is around the same cost of Multiplatform Call Center Suite.
Which software includes more/better features?
We've compared nextiva app Vs. Multiplatform based on some of the most important and required Call Center features.
nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.
Multiplatform Call Center Suite: We are still working to collect the list of features for Multiplatform Call Center Suite.
Target customer size
Nextiva is ideal for little firms and also large call facilities. and Multiplatform Call Center Suite's target customer size include: SMBs.