Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - Multiplatform or nextiva app?
nextiva app is more expensive to implement (TCO) than Multiplatform, and nextiva app is rated higher (99/100) than Multiplatform (62/100). nextiva app offers users more features (16) than Multiplatform (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Telecorp Products Inc. Vs. Nextiva
Telecorp Products Inc.: Telecorp Products Inc. is a veteran innovator in the Call Center industry. For over 25 years, Telecorp’s cutting-edge solutions work with equipment from the giants of the computer telephony industry, such as Cisco, Avaya and Nortel Networks.
We are committed to fitting our clients with an appropriate solution. The sterling reputation enjoyed by ...
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
Who is more expensive? Multiplatform or Nextiva Hosted Call Center?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Multiplatform and Nextiva Hosted Call Center.
Multiplatform price starts at $300 per license , On a scale between 1 to 10 Multiplatform Call Center Suite is rated 2, which is much lower than the average cost of Call Center software. Nextiva Hosted Call Center price starts at $11.95 per user/month , When comparing Nextiva Hosted Call Center to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Multiplatform cost is around the same cost of Nextiva Hosted Call Center.
Which software includes more/better features?
We've compared Multiplatform Vs. nextiva app based on some of the most important and required Call Center features.
Multiplatform: We are still working to collect the list of features for Multiplatform.
Nextiva Hosted Call Center: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking.
Target customer size
Multiplatform's typical customers include: SMBs, Nextiva is ideal for little firms and also large call facilities.