Shlomi Lavi /
Dec 26, 2022
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Bottom Line: Which is Better - nextiva app or PrettyMay Call Center?
PrettyMay Call Center is more expensive to implement (TCO) than nextiva app, and nextiva app is rated higher (99/100) than PrettyMay Call Center (80/100). nextiva app offers users more features (16) than PrettyMay Call Center (0). There is a clear winner in this case and it is nextiva app!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nextiva Vs. PrettyMay
Nextiva : People are our most valuable asset and the key to our success. We seek people that lead by hard work, commitment, integrity, ambition, and who are driven to be the best.
Continuously strive to be the best. Be humble, because there is always someone better than us. Learn from others who have done it before us.
PrettyMay: PrettyMay Call Center for Skype is a 100% software-based Skype IP PBX that replaces traditional proprietary hardware PBX / PABX.
It allows Small Business to quickly and affordably implement a Skype IP PBX / PABX system with Auto-Attendant, Interactive Voice Response (IVR), Automatic Call Distribution (ACD), Call Recording and Voicemail capabilit...
Who is more expensive? nextiva app or PrettyMay Call Center for Skype?
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for nextiva app and PrettyMay Call Center for Skype.
nextiva app price starts at $11.95 per user/month , On a scale between 1 to 10 Nextiva Hosted Call Center is rated 2, which is much lower than the average cost of Call Center software. PrettyMay Call Center for Skype price starts at $29.95 per license , When comparing PrettyMay Call Center for Skype to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: PrettyMay Call Center for Skype is more expensive than nextiva app.
Which software includes more/better features?
We've compared nextiva app Vs. PrettyMay Call Center based on some of the most important and required Call Center features.
nextiva app: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Call Center Management, Campaign Dashboard, Customer Database, Customer Service, Customer Support Tracking, Dashboards, Email Marketing, Knowledge Base.
PrettyMay Call Center for Skype: We are still working to collect the list of features for PrettyMay Call Center for Skype.
Target customer size
Nextiva is ideal for little firms and also large call facilities. and PrettyMay Call Center for Skype's target customer size include: SMBs.