Has a free version
Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.
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CallTools is more expensive to implement (TCO) than Noda Contact Center, and Noda Contact Center is rated higher (84/100) than CallTools (75/100). Noda Contact Center offers users more features (6) than CallTools (5). There is a clear winner in this case and it is Noda Contact Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.
CallTools Inc.: At CallTools.com, we are passionate about technology and building systems that help our clients thrive. Our backgrounds are diverse, and we understand that business solutions need to add clear value to the organization. The diversity of our backgrounds enables us to have a greater understanding of our clients business needs. We put all our effort i...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noda Contact Center and CallTools.
Noda Contact Center price Has a free version , On a scale between 1 to 10 Noda Contact Center is rated 2, which is much lower than the average cost of Call Center software. CallTools price starts at $99 per month , When comparing CallTools to its competitors, the software is rated 2 - much lower than the average Call Center software cost.
Bottom line: Noda Contact Center cost is around the same cost of CallTools.
We've compared Noda Contact Center Vs. CallTools based on some of the most important and required Call Center features.
Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
CallTools: Chat, Data Analysis Tools, Inbound Call Center, Outbound Call Center, Call Center.
Noda Contact Center's typical customers include: Medium and large size businesses, Majority of the customers utilizing CallTools are those who have small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management.
Has a free version
Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.
Compare Pricingstarts at $99 per month
CallTools is a cloud-based predictive dialer as well as an inbound call center software solution. The software assists businesses in managing the productivity and effectiveness of their call center operations.
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Noda Contact Center review |
Company: | Noda Interaction Platforms |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Noda Contact Center review, Noda Contact Center pricing, Noda Contact Center alternatives |
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> CallTools review |
Company: | CallTools Inc. |
Pricing: | starts at $99 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | CallTools review, CallTools pricing, CallTools alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.