Has a free version
Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.
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Vocalcom is more expensive to implement (TCO) than Noda Contact Center, and Noda Contact Center is rated higher (84/100) than Vocalcom (76/100). Noda Contact Center offers users more features (6) than Vocalcom (5). There is a clear winner in this case and it is Noda Contact Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Noda Interaction Platforms: Noda is a developer of software solutions for BPO and Captive call centers. Ever since 2001, the company has offered its specialized product designed for mid-level and major call centers.
Vocalcom: Vocalcom was founded on the principle of simple design, providing solutions that are easy for agents and customers to use. Vocalcom's software is now built all over the world, by a growing group of talented people who love what they do. We embrace change, but we have held on to the spirit with which we began: Listen to customers, act with integrit...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Noda Contact Center and Vocalcom Cloud Contact Center.
Noda Contact Center price Has a free version , On a scale between 1 to 10 Noda Contact Center is rated 2, which is much lower than the average cost of Call Center software. Vocalcom Cloud Contact Center price starts at $71.41 per user/month , When comparing Vocalcom Cloud Contact Center to its competitors, the software is rated 6 - similar to the average Call Center software cost.
Bottom line: Vocalcom Cloud Contact Center is more expensive than Noda Contact Center.
We've compared Noda Contact Center Vs. Vocalcom based on some of the most important and required Call Center features.
Noda Contact Center: Chat, Blended Call Center, Inbound Call Center, IVR (Interactive Voice Response), Outbound Call Center, Call Center.
Vocalcom Cloud Contact Center: Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center, Call Center.
Noda Contact Center's typical customers include: Medium and large size businesses, Most of the users of Vocalcom Cloud Contact Center are comprised of entrepreneurs having small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses as well as large enterprises that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management.
Has a free version
Noda Contact Center is a call center software that helps users create conversational scripts containing important information accessible to operators when they receive a call.
Compare Pricingstarts at $71.41 per user/month
Vocalcom Cloud Contact Center is a call center software for small to medium businesses. Its key features include click to call meeting, click-to-chat, click-to-video, internal knowledge base, social media custo...
Compare PricingITQlick Score: | 84/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Call Center -> Noda Contact Center review |
Company: | Noda Interaction Platforms |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop, Cloud |
Links: | Noda Contact Center review, Noda Contact Center pricing, Noda Contact Center alternatives |
ITQlick Score: | 76/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | Call Center -> Vocalcom review |
Company: | Vocalcom |
Pricing: | starts at $71.41 per user/month |
Typical customers: | SMBs |
Platforms: | Desktop, Mobile, Cloud |
Links: | Vocalcom review, Vocalcom pricing, Vocalcom alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.