Compare Nuance IVR and Big Sky Facility Management - Apr 2022

Shlomi Lavi

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Bottom Line: Which is Better - Nuance IVR or Big Sky Facility Management?

Nuance IVR is more expensive to implement (TCO) than Big Sky Facility Management, and Nuance IVR is rated higher (92/100) than Big Sky Facility Management (85/100). Both tools offer the same amount of features.

Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuance Vs. Big Sky Technologies

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

Big Sky Technologies: Big Sky Technologies, Inc. is a privately held California Corporation providing hosted application software solutions for customers throughout the United States and Canada. Big Sky specializes in communication centric solutions that leverage the skills of experienced software development, hosting and services teams. Big Sky has demonstrated steady ...

Who is more expensive? Nuance IVR or Facility Management?

The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance IVR and Facility Management.

Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nuance IVR is rated 6, which is similar to the average cost of IVR software. Facility Management accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nuance IVR is rated 6, which is similar to the average cost of IVR software.

Bottom line: Nuance IVR is more expensive than Facility Management.

Which software includes more/better features?

We've compared Nuance IVR Vs. Big Sky Facility Management based on some of the most important and required IVR features.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

Facility Management: Data Import/Export, Basic Reports, Online Customer Support.

Target customer size

The software has mainly been designed for small and medium businesses with no restriction of industrial background. Big Sky Facility Management is suitable for restaurant and retail chains.