Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
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Nuance IVR is more expensive to implement (TCO) than Gusto CMMS, and Nuance IVR is rated higher (92/100) than Gusto CMMS (75/100). Gusto CMMS offers users more features (5) than Nuance IVR (3).
Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...
Gusto: Gusto was started in 2011 by best friends Josh, Tomer and Eddie to help every business in the world put people first. In 2015, we expanded our payroll service to all 50 states and opened a new office in Denver. We changed our name from ZenPayroll to Gusto to celebrate our customers' courage and passion. We also added health benefits and compliance ...
The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance IVR and Gusto Software.
Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nuance IVR is rated 6, which is similar to the average cost of IVR software. Gusto Software price starts at $39 per month , When comparing Gusto Software to its competitors, the software is rated 2 - much lower than the average IVR software cost.
Bottom line: Nuance IVR is more expensive than Gusto Software.
We've compared Nuance IVR Vs. Gusto CMMS based on some of the most important and required IVR features.
Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.
Gusto Software: Payroll, Data Analysis Tools, BI & Analytics, W-2 Preparation, Wage Garnishment.
The software has mainly been designed for small and medium businesses with no restriction of industrial background. and Gusto Software's target customer size include: Small businesses and start ups.
Nuance Interactive Voice Response (IVR) is cloud-based and on-premise customer engagement solution that is designed to help the user handle inbound telephone queries via enhanced human-like interactions.
Compare PricingITQlick Score: | 92/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | IVR -> Nuance IVR review |
Company: | Nuance |
Typical customers: | Medium and large size businesses |
Platforms: | Desktop |
Links: | Nuance IVR review, Nuance IVR pricing, Nuance IVR alternatives |
ITQlick Score: | 75/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Maintenance -> Gusto CMMS review |
Company: | Gusto |
Pricing: | starts at $39 per month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile, Cloud |
Links: | Gusto CMMS review, Gusto CMMS pricing, Gusto CMMS alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.