Compare Nuance IVR and Verizon - May 2022

Shlomi Lavi

We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .

Bottom Line: Which is Better - Nuance IVR or Verizon?

Nuance IVR is more expensive to implement (TCO) than Verizon, and Nuance IVR is rated higher (92/100) than Verizon (91/100). Verizon offers users more features (6) than Nuance IVR (3).

Looking for the right IVR solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Nuance Vs. Verizon Connect Reveal

Nuance: At Nuance, we’re the people who make voice work. We design and deliver intuitive technologies that help people live and work more intelligently. We provide the tools to inform, to connect, and to empower people to be more productive and creative. We give people more than just control over their communications. We give them command of their lives. ...

Verizon Connect Reveal: Verizon Connect Integrated Video helps you improve driver behavior and mitigate risks to your business by providing visual context of harsh driving events. To learn more, log in now and click the Integrated Video tab.

Who is more expensive? Nuance IVR or Verizon Connect Reveal?

The real total cost of ownership (TCO) of IVR software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Nuance IVR and Verizon Connect Reveal.

Nuance IVR accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Nuance IVR is rated 6, which is similar to the average cost of IVR software. Verizon Connect Reveal price starts at $45 per vehicle/month , When comparing Verizon Connect Reveal to its competitors, the software is rated 2 - much lower than the average IVR software cost.

Bottom line: Nuance IVR is more expensive than Verizon Connect Reveal.

Which software includes more/better features?

We've compared Nuance IVR Vs. Verizon based on some of the most important and required IVR features.

Nuance IVR: Data Import/Export, Basic Reports, Online Customer Support.

Verizon Connect Reveal: Employee Onboarding, Workforce Management, Scheduling, Maintenance, Shipping Compliance Management.

Target customer size

The software has mainly been designed for small and medium businesses with no restriction of industrial background. and Verizon Connect Reveal's target customer size include: Small, medium and large size businesses.