Shlomi Lavi / Feb 28, 2023We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
OneDesk - Help Desk is more expensive to implement (TCO) than Trello, and Trello is rated higher (99/100) than OneDesk - Help Desk (57/100). OneDesk - Help Desk offers users more features (14) than Trello (6).
Looking for the right Project Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
OneDesk Inc.: OneDesk is a unified software platform featuring 7 essential product-focused applications that connect colleagues, customers & partners for better-aligned products & services. OneDesk's Unified Product Platform(TM) combines customer feedback management, innovation & idea management, requirements analysis & management, issue tracking, task & projec...
Fog Creek Software: Fog Creek Software is a software company specializing in project management tools. Its main products are FogBugz, a web-based project management tool, Fog Creek Copilot, a remote assistance tool, CityDesk, a desktop-based content management system, Kiln, a source control and code review tool built around Mercurial, and Trello, a collaborati...
The real total cost of ownership (TCO) of Project Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for OneDesk - Help Desk and Trello.
OneDesk - Help Desk price starts at $30 per user/month , On a scale between 1 to 10 OneDesk - Help Desk is rated 4, which is lower than the average cost of Project Management software. Trello price starts at $5 per user/month , When comparing Trello to its competitors, the software is rated 2 - much lower than the average Project Management software cost.
Bottom line: OneDesk - Help Desk is more expensive than Trello.
We've compared OneDesk - Help Desk Vs. Trello based on some of the most important and required Project Management features.
OneDesk - Help Desk: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Collaboration, Document Management, Issue Tracking, Project Management, Resource Management, Scheduling, Task Management, Change Management.
Trello: Collaboration, Document Management, Issue Tracking, Project Management, Scheduling.
Customers of the software include businesses of all sizes and a wide range of types.
Trello is a project management software that caters to a wide range of industries and customers.
starts at $30 per user/month
OneDesk Help Desk is a package of help desk and customer service solutions for businesses of all sizes. Its capabilities include ticketing management, knowledge base, customer survey, and others. The software w...
Compare Pricingstarts at $5 per user/month
Trello is online-based task management software that is suitable for any type of business. The program will help any organization in various tasks which will result into better organization for the company. The...
Compare Pricing| ITQlick Score: | 57/100 |
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| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | Project Management -> OneDesk - Help Desk review |
| Company: | OneDesk Inc. |
| Pricing: | starts at $30 per user/month |
| Typical customers: | Start up, Small business, Medium business |
| Platforms: | Desktop |
| Links: | OneDesk - Help Desk review, OneDesk - Help Desk pricing, OneDesk - Help Desk alternatives |
| ITQlick Score: | 99/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | Project Management -> Trello review |
| Company: | Fog Creek Software |
| Pricing: | starts at $5 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | Trello review, Trello pricing, Trello alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.