Compare PIMS Dialer and VICIdial Contact Center - Feb 2023
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Bottom Line: Which is Better - PIMS Dialer or VICIdial Contact Center?
VICIdial Contact Center is more expensive to implement (TCO) than PIMS Dialer, and PIMS Dialer is rated higher (79/100) than VICIdial Contact Center (62/100). Both tools offer the same amount of features.
Looking for the right Auto Dialer / Predictive Dialer solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Pimsware LLC Vs.
Pimsware LLC: PIMS is a provider of web based collection software and portfolio analysis systems. Our flexible solution allows our customers to take advantage of current internet technologies. All systems applications run under the Microsoft server environment, using Microsoft SQL Server for back-end data storage. All front-end user access is delivered using the...
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Who is more expensive? PIMS Dialer or VICIdial Contact Center?
The real total cost of ownership (TCO) of Auto Dialer / Predictive Dialer software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for PIMS Dialer and VICIdial Contact Center.
PIMS Dialer price starts at $150 per user/month , On a scale between 1 to 10 PIMS Dialer is rated 2, which is much lower than the average cost of Auto Dialer / Predictive Dialer software. VICIdial Contact Center price Has a free version , When comparing VICIdial Contact Center to its competitors, the software is rated 2 - much lower than the average Auto Dialer / Predictive Dialer software cost.
Bottom line: PIMS Dialer cost is around the same cost of VICIdial Contact Center.
Which software includes more/better features?
We've compared PIMS Dialer Vs. VICIdial Contact Center based on some of the most important and required Auto Dialer / Predictive Dialer features.
PIMS Dialer: Data Analysis Tools, Blended Call Center, Inbound Call Center, Outbound Call Center, VoIP.
VICIdial Contact Center: Chat, Data Analysis Tools, Inbound Call Center, Outbound Call Center, Call Center.
Target customer size
The software is a useful product for businesses of all sizes and a wide range of types. and VICIdial Contact Center's target customer size include: Small, medium and large size businesses.
VICIdial Contact Center
Has a free version
VICIdial is a cloud-based contact center aimed to interact with the Asterisk Open-Source PBX Phone system. VICIdial core features include Outbound, Inbound, and Blended call handling and Inbound Email handling,...
Compare PricingCompare specifications
PIMS Dialer Specifications
ITQlick Score: | 79/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Auto Dialer / Predictive Dialer -> PIMS Dialer review |
Company: | Pimsware LLC |
Pricing: | starts at $150 per user/month |
Typical customers: | Small businesses and start ups |
Platforms: | Desktop, Mobile, Cloud |
Links: | PIMS Dialer review, PIMS Dialer pricing, PIMS Dialer alternatives |
VICIdial Contact Center Specifications
ITQlick Score: | 62/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | Auto Dialer / Predictive Dialer -> VICIdial Contact Center review |
Company: | |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | VICIdial Contact Center review, VICIdial Contact Center pricing, VICIdial Contact Center alternatives |
Compare features
PIMS Dialer: 5 Features
VICIdial Contact Center: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.