Compare Pipeline Pilot and Kapture CRM - Jan 2023

Shlomi Lavi

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Bottom Line: Which is Better - Pipeline Pilot or Kapture CRM?

Kapture CRM is more expensive to implement (TCO) than Pipeline Pilot, and Pipeline Pilot is rated higher (87/100) than Kapture CRM (75/100). Pipeline Pilot offers users more features (3) than Kapture CRM (0). There is a clear winner in this case and it is Pipeline Pilot!

Looking for the right Customer Service solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Accelrys Vs. KAPTURE

Accelrys: Accelrys (NASDAQ:ACCL), a leading provider of scientific innovation lifecycle management software, supports industries and organizations that rely on scientific innovation to differentiate themselves.

KAPTURE: Welcome and congratulations! You’re finally going to say good bye to all your niggling worries related to sales, marketing and other operational hassles. An ingenious cloud based Sales CRM Platform, developed by a panel of technology experts and highly experienced professionals from different industries, KAPTURE is your one-stop solution to automat...

Who is more expensive? Pipeline Pilot or Kapture CRM?

The real total cost of ownership (TCO) of Customer Service software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Pipeline Pilot and Kapture CRM.

Pipeline Pilot accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Pipeline Pilot is rated 4, which is lower than the average cost of Customer Service software. Kapture CRM price starts at $35 per user/month , When comparing Kapture CRM to its competitors, the software is rated 8 - higher than the average Customer Service software cost.

Bottom line: Kapture CRM is more expensive than Pipeline Pilot.

Which software includes more/better features?

We've compared Pipeline Pilot Vs. Kapture CRM based on some of the most important and required Customer Service features.

Pipeline Pilot: Data Import/Export, Basic Reports, Online Customer Support.

Kapture CRM: We are still working to collect the list of features for Kapture CRM.

Target customer size

Pipeline Pilot's typical customers include: Small business, Medium business, Private use, Kapture CRM is a tool designed for small businesses (1-20 employees) to medium-sized companies (10-100 employees) in the Information and Technology (IT), Systems Management and other Information Provider industry, mainly those businesses engaging in the field of customer support and CRM.