Compare RingCentral Contact Center and FrontSpin - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - RingCentral Contact Center or FrontSpin?

FrontSpin is more expensive to implement (TCO) than RingCentral Contact Center, and FrontSpin is rated with the same score (83/100) as RingCentral Contact Center (83/100). Both tools offer the same amount of features.

Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

RingCentral Vs. TalkCycle LLC (DBA FrontSpin).

RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.

TalkCycle LLC (DBA FrontSpin).: FrontSpin is the most innovative and effective sales communication software on the market. Our cloud-based system and power dialer helps you engage with more prospects and customers in less time, closing more deals and accelerating sales. FrontSpin is backed by a top-tier team of SaaS/cloud, communications, and UI experts from some of Silicon Vall...

Who is more expensive? RingCentral Contact Center or FrontSpin?

The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Contact Center and FrontSpin.

RingCentral Contact Center price starts at $14.99 per user/month , On a scale between 1 to 10 RingCentral Contact Center is rated 2, which is much lower than the average cost of Call Center software. FrontSpin price Has a free version , When comparing FrontSpin to its competitors, the software is rated 4 - lower than the average Call Center software cost.

Bottom line: FrontSpin is more expensive than RingCentral Contact Center.

Which software includes more/better features?

We've compared RingCentral Contact Center Vs. FrontSpin based on some of the most important and required Call Center features.

RingCentral Contact Center: Blended Call Center, Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center.

FrontSpin: Blended Call Center, Inbound Call Center, Outbound Call Center, Call Center, Contact Management.

Target customer size

The typical customers of RingCentral Contact Center are the business people belonging to small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses category as well as large enterprises that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management. The general classifications of the users of FrontSpin are the individuals engaging in wide range of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and are taking advantages of the benefits coming from IT, data and web hosting and information-related services sector, mainly with the contact center management.