starts at $14.99 per user/month
RingCentral Contact Center is a comprehensive call center management software that can be accessed in the cloud, scalable and an end-to-end communication solution.
Compare PricingWe publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
SafeSoft Contact Center is more expensive to implement (TCO) than RingCentral Contact Center, and RingCentral Contact Center is rated higher (83/100) than SafeSoft Contact Center (60/100). RingCentral Contact Center offers users more features (5) than SafeSoft Contact Center (0). There is a clear winner in this case and it is RingCentral Contact Center!
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
SafeSoft Solutions: SafeSoft Solutions provides advanced cloud-computing solutions that accelerate sales and marketing growth and lower cost-of-sales for business owners and call center managers. Market Dialer incorporates the most robust predictive dialer and inbound call center technology on the market today, wrapped in a rich suite of services to provide a comprehe...
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Contact Center and SafeSoft Cloud Contact Center.
RingCentral Contact Center price starts at $14.99 per user/month , On a scale between 1 to 10 RingCentral Contact Center is rated 2, which is much lower than the average cost of Call Center software. SafeSoft Cloud Contact Center accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 RingCentral Contact Center is rated 2, which is much lower than the average cost of Call Center software.
Bottom line: SafeSoft Cloud Contact Center is more expensive than RingCentral Contact Center.
We've compared RingCentral Contact Center Vs. SafeSoft Contact Center based on some of the most important and required Call Center features.
RingCentral Contact Center: Blended Call Center, Call Conferencing, Call Recording, Inbound Call Center, Outbound Call Center.
SafeSoft Cloud Contact Center: We are still working to collect the list of features for SafeSoft Cloud Contact Center.
The typical customers of RingCentral Contact Center are the business people belonging to small (with employees ranging from 10 to 100) and/or medium-sized (with employees ranging from 100 to 1,000) businesses category as well as large enterprises that use the offering from IT, web and data hosting and related information service sectors, mainly with contact center management. SafeSoft Cloud Contact Center has a huge client-base engaging with wide array of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and even large enterprises utilizing the potential of IT, data and web hosting and information related services, mainly with the contact center management.
starts at $14.99 per user/month
RingCentral Contact Center is a comprehensive call center management software that can be accessed in the cloud, scalable and an end-to-end communication solution.
Compare Pricing
The SafeSoft Cloud Contact Center is a cloud-based contact management software that is robust and integrated with various features such as predictive dialer and inbound call support.
Compare PricingITQlick Score: | 83/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 2/10 - low cost |
Category: | Call Center -> RingCentral Contact Center review |
Company: | RingCentral |
Pricing: | starts at $14.99 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile, Cloud |
Links: | RingCentral Contact Center review, RingCentral Contact Center pricing, RingCentral Contact Center alternatives |
ITQlick Score: | 60/100 |
---|---|
ITQlick Rating: |
|
Pricing: | 6/10 - average cost |
Category: | Call Center -> SafeSoft Contact Center review |
Company: | SafeSoft Solutions |
Typical customers: | SMBs |
Platforms: | Desktop, Cloud |
Links: | SafeSoft Contact Center review, SafeSoft Contact Center pricing, SafeSoft Contact Center alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.