SafeSoft Contact Center Review

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Last updated: Oct 07, 2019

SafeSoft Contact Center Review

ITQlick rating
(3.5/5)

Small business, Medium business

The SafeSoft Cloud Contact Center is a cloud-based contact management software that is robust and integrated with various features such as predictive dialer and inbound call support.

  • Categories (4/5):

    • VoIP
    • Cloud PBX
    • Call Monitoring
    • Business Phone Systems

Shlomi Lavi / updated: Oct 07, 2019

What is SafeSoft Contact Center?

The SafeSoft Cloud Contact Center is a cloud-based contact management software that is robust and integrated with various features such as predictive dialer and inbound call support.

SafeSoft Contact Center Average Rating -

The rating of SafeSoft Contact Center is 3.5 stars. The rating is based on ITQlick expert review

SafeSoft Contact Center Typical Customers

SafeSoft Cloud Contact Center has a huge client-base engaging with wide array of small (typically has 10 to 100 employees) and medium-sized (typically has 100 to 1,000 employees) businesses and even large enterprises utilizing the potential of IT, data and web hosting and information related services, mainly with the contact center management.

SafeSoft Contact Center Features

The SafeSoft Cloud Contact Center offers the following core features: automatic call distributor/ACD, browser-based built-in softphones, interactive voice response/IVR, high performance dialer, built-in CRM, real time dashboard, call recordings, call back reminders, system connectors, call conferencing and transfers,

call monitoring, automated emails, custom reporting, speed dial, local presence, lead drips and recycling, branch scripting, embedded web form, custom call-time rules, campaign hot keys, lead distribution automation, automated performance reports, on-screen sales script population and local and toll-free numbers.

SafeSoft Contact Center Alternatives

What are the potential alternatives for SafeSoft Cloud Contact Center? Check out Vocalcom Cloud Center, Genesys Contact Centre and Omnitouch Call Center.

SafeSoft Contact Center Pricing Information

The pricing for SafeSoft Cloud Contact Center was not disclosed and it can be obtained by requesting for a quote. Kindly fill out the form below.

SafeSoft Contact Center demo

25 questions to ask the vendor on SafeSoft Contact Center demo

SafeSoft Contact Center Categories

VoIP
Cloud PBX
Call Monitoring
Business Phone Systems
Call Center

Specifications

Company:
Address: 20950 Warner Center Lane, Woodland Hills, 91367
Customers: Small business, Medium business
Business Area: Cross Business Areas
Platforms: Desktop, Cloud
Operating Systems: Mac OS, Windows, Linux

SafeSoft Contact Center Vs. Alternatives

ITQlick rating ITQlick Rating is based on the software score (below) and aggregated online reviews
ITQlick score ITQlick Score is a 1 to 100 score, based on pricing, and functionality Vs. alternative solutions
Pricing score pricing Score is a 1 to 10 score, based on the TCO (cost of licences, customizations, training, hardware when relevant) Vs. alternative solutions
License pricing license pricing (if provided by the software vendor)
Hosting
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Fit medium business
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