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RingCentral Office is more expensive to implement (TCO) than Windstream, and Windstream is rated higher (84/100) than RingCentral Office (72/100). RingCentral Office offers users more features (13) than Windstream (0).
Looking for the right Call Center solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
RingCentral: RingCentral provides cloud computing based phone systems, designed to help small businesses manage mobile, fax, and email communications.
Windstream: Windstream (Nasdaq: WIN), a Fortune 500 company, is a leading provider of advanced network communications, including cloud computing and managed services, to businesses nationwide. We also offer broadband, phone and digital TV services to consumers primarily in rural areas.
The real total cost of ownership (TCO) of Call Center software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for RingCentral Office and Windstream.
RingCentral Office price starts at $20 per user/month , On a scale between 1 to 10 RingCentral is rated 6, which is similar to the average cost of Call Center software. Windstream price starts at $39.99 per month , When comparing Windstream to its competitors, the software is rated 4 - lower than the average Call Center software cost.
Bottom line: RingCentral Office is more expensive than Windstream.
We've compared RingCentral Office Vs. Windstream based on some of the most important and required Call Center features.
RingCentral Office: this software is considered "feature-rich" with more than 10 important features, here is a partial list: ACD (Automatic Call Distribution), ANI (Automatic Number Identification), Auto Dialer, Call Conferencing, Call Recording, CTI (Computer Telephony Integration), Inbound Call Center, IVR System.
Windstream: We are still working to collect the list of features for Windstream.
RingCentral Office's typical customers include: SMBs, and Windstream's target customer size include: SMBs.
starts at $20 per user/month
RingCentral is a fully integrated cloud-based contact/call centre and business phone solution designed to offer business communication tools for voice, video, fax and text too small businesses and enterprises.
Compare Pricingstarts at $39.99 per month
Windstream software is a cloud-based business communication system that offers phone service, the broadband Internet as well as Digital TV packages for businesses of various sizes.
Compare Pricing| ITQlick Score: | 72/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | Call Center -> RingCentral Office review |
| Company: | RingCentral |
| Pricing: | starts at $20 per user/month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | RingCentral Office review, RingCentral Office pricing, RingCentral Office alternatives |
| ITQlick Score: | 84/100 |
|---|---|
| ITQlick Rating: |
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| Pricing: | 4/10 - average cost |
| Category: | VoIP -> Windstream review |
| Company: | Windstream |
| Pricing: | starts at $39.99 per month |
| Typical customers: | SMBs |
| Platforms: | Desktop, Cloud |
| Links: | Windstream review, Windstream pricing, Windstream alternatives |
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.