Windstream Review - why 3.7 stars?

Windstream Review
ITQlick Score: 84/100
ITQlick Rating: (3.7/5)
Pricing: 4.2/10 - average cost
Category: VoIP -> Windstream
Ranking:Ranked 20 out of 165 VoIP systems
Company: Windstream
Pricing: starts at $35 per month
Typical customers: SMBs
Platforms: Desktop, Cloud
Links: Windstream pricing, Windstream alternatives
Shlomi LaviShlomi Lavi / updated: Jul 05, 2021

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What is Windstream?

Windstream software is a cloud-based business communication system that offers phone service, the broadband Internet as well as Digital TV packages for businesses of various sizes. The software solution provides communication solutions to residential customers, small, large and medium businesses as well as government agencies.

Windstream software is a product of Windstream Company. Some core features of Windstream software include Audio / Video Conferencing, Call Recording, Chat / Messaging, and Fax Management among others. Windstream software solution supports Windows, Mac, and Web browser (OS agnostic) operating systems.

The platform provides various voice services with its integrated VoIP and enables organizations to create an up-to-date hosted VoIP through an IP PBX (Private Branch Exchange) system.

What is Windstream rating? ()

The rating of Windstream is 3.7 stars out of 5 and the total score is 84 out of 100. The ratings are based on our unbiased experts. Learn more in our rating methodology page

Who are Windstream's typical customers?

The typical customers include the following business size: SMBs.

Is Windstream the best VoIP?

Windstream is ranked 20 out of 165 software in their category (VoIP systems).

Who are their main alternatives?

The two main competitors of Windstream software include Business VoiceEdge and Grasshopper. Business VoiceEdge software is cloud-based phone system that links SIP trunking to hosted PBX applications, but in comparison, Windstream software is a cloud-based business communication system that offers phone service, Digital TV packages and broadband Internet for businesses of various sizes. Business VoiceEdge is a product of Comcast Business whereas Windstream is a product by Windstream Company.

Business VoiceEdge features are Automated Attendant, PRI Trunking and Direct Inward Dial – DID among others while the features of Windstream are Audio/video conferencing, Call recording, Chat/messaging and more. Grasshopper software is a cloud-based VoIP Software designed to meet the communication needs of self-employed individuals and small businesses while Windstream software is a cloud-based business communication system that serves the needs of businesses of all sizes.

LogMeIn Company built grasshopper whereas Windstream software is a product of Windstream Company. Grasshopper features include Fax support, Conference calling, and International calls but in comparison, the features of Windstream software include video/audio conferencing, messaging, call recording and more.

What is the cost of Windstream?

The cost of license starts at $35 per month. On top of the total cost of licenses which is easy to calculate - what is the REAL total cost of implementation? You need to add the cost of training, customization, data migration, and other "hidden cost". ITQlick pricing score is 4.2 out of 10 (10 is most expensive). Find here the REAL total cost breakdown for Windstream

What should you ask Windstream during a demo session? (65 questions)

Schedule a demo with Windstream and access 65 must ask questions for the vendor while watching Windstream in action. Visit the vendor's website here.

Is it the right software for you?

Windstream software solution is designed to serve the business communication needs of large enterprises, small business and medium business.

Windstream software solution is suitable for companies in multiple industries like Healthcare, Retail, K-12 Education, Higher Education, Hospitality, Banking, Federal Government, State & Local Government, Content & Media and more. Any business can use this software since it offers wholesale services and retail services.

Windstream's list of categories:

Communications
Video Conferencing
VoIP

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Author

Shlomi Lavi

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Shlomi holds a Bachelor of Science (B.Sc.) in Information System Engineering from Ben Gurion University in Israel. Shlomi brings 15 years of global IT and IS management experience as a consultant, and implementation expert for small, medium and large size (global) companies.