Compare SalesAchiever and NICE CXone - Jun 2022

Shlomi Lavi

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Bottom Line: Which is Better - SalesAchiever or NICE CXone?

NICE CXone is more expensive to implement (TCO) than SalesAchiever, and NICE CXone is rated higher (88/100) than SalesAchiever (84/100). SalesAchiever offers users more features (6) than NICE CXone (0).

Looking for the right Construction Customer Management solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

SalesAchiever Vs. inContact

SalesAchiever: Project-SalesAchiever® CRM is used by General Contractors, Construction Suppliers, Architects, Engineers and Housebuilders worldwide who have a need to win business through the building project route whilst selling to key accounts such as End clients, Architects, Main Contractors, and Distributor networks. What is key to the success of Project-Sal...

inContact: inContact helps call centers around the globe create profitable customer experiences through its powerful portfolio of cloud-based call center call routing, self service and agent optimization solutions.

Who is more expensive? SalesAchiever or inContact Cloud Contact Center?

The real total cost of ownership (TCO) of Construction Customer Management software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for SalesAchiever and inContact Cloud Contact Center.

SalesAchiever price starts at $49 per user/month , On a scale between 1 to 10 SalesAchiever is rated 2, which is much lower than the average cost of Construction Customer Management software. inContact Cloud Contact Center price starts at $90 per user/month , When comparing inContact Cloud Contact Center to its competitors, the software is rated 2 - much lower than the average Construction Customer Management software cost.

Bottom line: SalesAchiever cost is around the same cost of inContact Cloud Contact Center.

Which software includes more/better features?

We've compared SalesAchiever Vs. NICE CXone based on some of the most important and required Construction Customer Management features.

SalesAchiever: Basic Reports, Data Import/Export, Online Customer Support, Budgeting & CPM, Scheduling, Time management.

inContact Cloud Contact Center: We are still working to collect the list of features for inContact Cloud Contact Center.

Target customer size

Customers of the software include businesses of all sizes and a variety of types. The majority of the users of NICE CXone are the entrepreneurs engaging with wide array of small (with about 10 to 100 employees) and/or medium-sized (with about 100 to 1,000 employees) businesses that enjoys the benefits from the IT, web and data hosting and other related information services sector, main with the call center management.