Compare Salesforce CRM and CallPro CRM - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - Salesforce CRM or CallPro CRM?

Salesforce CRM is more expensive to implement (TCO) than CallPro CRM, and Salesforce CRM is rated higher (98/100) than CallPro CRM (76/100). Salesforce CRM offers users more features (21) than CallPro CRM (0).

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. CallPro CRM

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

CallPro CRM: Since its formation in 1991, CallPro CRM has grown into a business with clients in over 35 countries. Based in the UK, we also have sales and support offices in the US and India. CallPro CRM started out as TMS (the original Windows based software) and was originally developed to assist clients who needed software for in-house telesales. Throughout...

Who is more expensive? Salesforce CRM or CallPro CRM?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and CallPro CRM.

Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. CallPro CRM price starts at $26.33 per agent/month , When comparing CallPro CRM to its competitors, the software is rated 2 - much lower than the average CRM software cost.

Bottom line: Salesforce CRM cost is around the same cost of CallPro CRM.

Which software includes more/better features?

We've compared Salesforce CRM Vs. CallPro CRM based on some of the most important and required CRM features.

Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.

CallPro CRM: We are still working to collect the list of features for CallPro CRM.

Target customer size

Salesforce is optimal for people as well as companies. and CallPro CRM's target customer size include: SMBs.