Compare Salesforce CRM and Case - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or Case?
Case is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Case (82/100). Salesforce CRM offers users more features (21) than Case (9). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. LUCID IQ
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
LUCID IQ: CaseManagerPro provides access to relevant, contextual case-specific information so your team members can apply their time and skills where it provides the most return. Access is easy because the platform is Web-based – and highly secure.
Who is more expensive? Salesforce CRM or Case Manager Pro?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Case Manager Pro.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Case Manager Pro price starts at $69 per month , When comparing Case Manager Pro to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: Case Manager Pro is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. Case based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
Case Manager Pro: Document Management, Case Management, Contract Management, CRM, Expense Management.
Target customer size
Salesforce is optimal for people as well as companies. and Case Manager Pro's target customer size include: Small business, Medium business, Large business, Private use.
Case Manager Pro
starts at $69 per month
CaseManagerPro legal case management software brings every element of your cases and matters into a centralized, well-organized system that is adapted to match your specific practice needs. Every person and com...
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
Case Manager Pro Specifications
ITQlick Score: | 82/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Legal Management -> Case Manager Pro review |
Company: | LUCID IQ |
Pricing: | starts at $69 per month |
Typical customers: | Small business, Medium business, Large business, Private use |
Platforms: | Desktop, Mobile, Cloud |
Links: | Case Manager Pro review, Case Manager Pro pricing, Case Manager Pro alternatives |
Compare features
Salesforce CRM: 21 Features
Case Manager Pro: 9 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.