Compare Salesforce CRM and emplifi - Apr 2024
Compare Pricing
Shlomi Lavi / Apr 10, 2024We publish unbiased reviews. Our opinions are our own and are not influenced by payments from advertisers. This content is reader-supported, which means if you leave your details with us we may earn a commission. Learn why ITQlick is free .
Bottom Line: Which is Better - Salesforce CRM or emplifi?
emplifi is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than emplifi (78/100). Salesforce CRM offers users more features (21) than emplifi (5). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. Astute Solutions
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
Astute Solutions: For nearly 20 years, Astute Solutions has set the standard for innovative, leading-edge technologies that make your customers happy. We enable positive, trust-building contact center interactions and social and Web experiences that satisfy your customers, and provide efficiencies for you. From our core CRM product, ePowerCenter™, to innovative k...
Who is more expensive? Salesforce CRM or ePowerCenter?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and ePowerCenter.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. ePowerCenter accurate pricing info is available upon request (they don't share it publicly), however , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software.
Bottom line: ePowerCenter is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. emplifi based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
ePowerCenter: Chat, Email Marketing, Blended Call Center, Call Recording, Call Center.
Target customer size
Salesforce is optimal for people as well as companies. The software is a useful solution for businesses of all sizes and a variety of types.
emplifi
ePowerCenter is proven, award-winning case management software for the contact center that creates cost efficiencies and improves customer interactions — all through a single, intuitive user interface. And it c...
Compare PricingCompare specifications
Salesforce CRM Specifications
| ITQlick Score: | 98/100 |
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| ITQlick Rating: |
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| Pricing: | 2/10 - low cost |
| Category: | CRM -> Salesforce CRM review |
| Company: | Salesforce.com |
| Pricing: | starts at $25 per user/month |
| Typical customers: | Small, medium and large size businesses |
| Platforms: | Cloud |
| Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
emplifi Specifications
| ITQlick Score: | 78/100 |
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| ITQlick Rating: |
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| Pricing: | 6/10 - average cost |
| Category: | CRM -> emplifi review |
| Company: | Astute Solutions |
| Typical customers: | Medium and large size businesses |
| Platforms: | Desktop, Mobile, Cloud |
| Links: | emplifi review, emplifi pricing, emplifi alternatives |
Compare features
Salesforce CRM: 21 Features
ePowerCenter: 5 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.