Compare Salesforce CRM and KiteDesk - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or KiteDesk?
KiteDesk is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than KiteDesk (77/100). Salesforce CRM offers users more features (21) than KiteDesk (0). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. KiteDesk
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
KiteDesk: Our ultimate goal is to drive results for you. More specifically, we promise to deliver you more leads with less work. We understand that year in and year out, lead generation is the biggest challenge facing salespeople. We are committed to solving that challenge by helping you with a smarter way to prospect. Sale Management, you benefit from t...
Who is more expensive? Salesforce CRM or KiteDesk?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and KiteDesk.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. KiteDesk price starts at $132.30 per month , When comparing KiteDesk to its competitors, the software is rated 6 - similar to the average CRM software cost.
Bottom line: KiteDesk is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. KiteDesk based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
KiteDesk: We are still working to collect the list of features for KiteDesk.
Target customer size
Salesforce is optimal for people as well as companies. and KiteDesk's target customer size include: Small, medium and large size businesses.
KiteDesk
starts at $132.30 per month
KiteDesk is a growing cloud-based CRM software, it is designed to support small, medium and large size business. KiteDesk received a rating of 4.5 from ITQlick team. The software cost is considered average (3....
Compare PricingCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
KiteDesk Specifications
ITQlick Score: | 77/100 |
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ITQlick Rating: |
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Pricing: | 6/10 - average cost |
Category: | CRM -> KiteDesk review |
Company: | KiteDesk |
Pricing: | starts at $132.30 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop |
Links: | KiteDesk review, KiteDesk pricing, KiteDesk alternatives |
Compare features
Salesforce CRM: 21 Features
KiteDesk: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.