Compare Salesforce CRM and Oracle CPQ Cloud - Apr 2024

Shlomi Lavi

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Bottom Line: Which is Better - Salesforce CRM or Oracle CPQ Cloud?

Oracle CPQ Cloud is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than Oracle CPQ Cloud (52/100). Salesforce CRM offers users more features (21) than Oracle CPQ Cloud (4). There is a clear winner in this case and it is Salesforce CRM!

Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:

Salesforce.com Vs. Oracle

Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...

Oracle: With more than 380,000 customers—including 100 of the Fortune 100—and with deployments across a wide variety of industries in more than 145 countries around the globe, Oracle offers an optimized and fully integrated stack of business hardware and software systems. Oracle engineers hardware and software to work together in the cloud and in your data...

Who is more expensive? Salesforce CRM or Oracle CPQ Cloud?

The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and Oracle CPQ Cloud.

Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. Oracle CPQ Cloud price starts at $130 per user/month , When comparing Oracle CPQ Cloud to its competitors, the software is rated 8 - higher than the average CRM software cost.

Bottom line: Oracle CPQ Cloud is more expensive than Salesforce CRM.

Which software includes more/better features?

We've compared Salesforce CRM Vs. Oracle CPQ Cloud based on some of the most important and required CRM features.

Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.

Oracle CPQ Cloud: Product Data Management, Custom Pricing Tables, Quoting, Contact Management.

Target customer size

Salesforce is optimal for people as well as companies. and Oracle CPQ Cloud's target customer size include: Large business.