Compare Salesforce CRM and SharpSpring - Apr 2024
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Bottom Line: Which is Better - Salesforce CRM or SharpSpring?
SharpSpring is more expensive to implement (TCO) than Salesforce CRM, and Salesforce CRM is rated higher (98/100) than SharpSpring (85/100). Salesforce CRM offers users more features (21) than SharpSpring (0). There is a clear winner in this case and it is Salesforce CRM!
Looking for the right CRM solution for your business? Buyers are primarily concerned about the real total cost of implementation (TCO), the full list of features, vendor reliability, user reviews, and the pros and cons. In this article we compare between the two software products:
Salesforce.com Vs. SharpSpring, LLC
Salesforce.com: Salesforce.com Inc. is a global enterprise software company headquartered in San Francisco, California, United States. Best known for its customer relationship management (CRM) product, through acquisitions Salesforce has expanded into the "social enterprise arena". It was ranked number 27 in Fortune's 100 Best Companies to Work For in ...
SharpSpring, LLC: SharpSpring is a cloud-based marketing automation provider offering a next-generation marketing automation solution rivaling the industries top platforms in terms of features, functionality and performance. SharpSpring is one of the most flexible platforms on the market, offering native or 3rd party CRM integration, fully integrated call tracking, ...
Who is more expensive? Salesforce CRM or SharpSpring?
The real total cost of ownership (TCO) of CRM software includes the software license, subscription fees, software training, customizations, hardware (if needed), maintenance and support and other related services. When calculating the TCO, it's important to add all of these ”hidden costs” as well. We prepared a TCO (Total Cost) calculator for Salesforce CRM and SharpSpring.
Salesforce CRM price starts at $25 per user/month , On a scale between 1 to 10 Salesforce is rated 2, which is much lower than the average cost of CRM software. SharpSpring price starts at $449 per month , When comparing SharpSpring to its competitors, the software is rated 4 - lower than the average CRM software cost.
Bottom line: SharpSpring is more expensive than Salesforce CRM.
Which software includes more/better features?
We've compared Salesforce CRM Vs. SharpSpring based on some of the most important and required CRM features.
Salesforce CRM: this software is considered "feature-rich" with more than 10 important features, here is a partial list: Campaign Dashboard, Campaign Management, Case Management, Contact Management, Customer Database, Customer Self Service Portal, Customer Service, Customer Support Tracking.
SharpSpring: We are still working to collect the list of features for SharpSpring.
Target customer size
Salesforce is optimal for people as well as companies. The software has been designed for the needs of small and medium businesses.
SharpSpring
starts at $449 per month
SharpSpring is a web based marketing automation solution for small and medium sized businesses. Its capabilities include lead management, campaign segmentation, direct mail management, and others. The s...
PriceDemoCompare specifications
Salesforce CRM Specifications
ITQlick Score: | 98/100 |
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ITQlick Rating: |
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Pricing: | 2/10 - low cost |
Category: | CRM -> Salesforce CRM review |
Company: | Salesforce.com |
Pricing: | starts at $25 per user/month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Cloud |
Links: | Salesforce CRM review, Salesforce CRM pricing, Salesforce CRM alternatives |
SharpSpring Specifications
ITQlick Score: | 85/100 |
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ITQlick Rating: |
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Pricing: | 4/10 - average cost |
Category: | Marketing Automation -> SharpSpring review |
Company: | SharpSpring, LLC |
Pricing: | starts at $449 per month |
Typical customers: | Small, medium and large size businesses |
Platforms: | Desktop, Mobile |
Links: | SharpSpring review, SharpSpring pricing, SharpSpring alternatives |
Compare features
Salesforce CRM: 21 Features
SharpSpring: 0 Features
Auditor - Shlomi Lavi
Shlomi Lavi is an entrepreneur and founder of ITQlick.com. He holds a Bachelor of Science (B.Sc.) in Information Systems Engineering from Ben Gurion University in Israel. Shlomi brings 17 years of global IT and IS management experience as a consultant and implementation expert for small, medium and large-sized (global) companies. Shlomi’s goal is to share the best knowledge and news about information systems so you can make smarter buying decisions for your business.